UNIVERSITY / help center

Help Center

Find technical help articles to troubleshoot and see the top strategies for how to realize your unique business goals using Qualified.

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form.

Top searches:

AI Conversations

We’re here to help

If you are not able to find what you’re looking for, chat with our technical support team or book a meeting with a Qualified Success Architect.

Email Support Book a meeting with your QSA

Explore articles by category

Browse or search by topic for articles that set you up for success using Qualified.

Getting Started

Onboarding Piper the AI SDR

AI Conversations

Salesforce AppExchange

Looking to level up your skills?

Check out our Best Practices to guide you, masterclasses to inspire you, and certifications so that everyone knows you’re a rock star.

Go to Learning Center

Popular Help Articles

Sales Rep Setup Guide

Setup your Qualified Account: Add Personal Info, Connect Calendar, Meeting Details, Connect Salesforce, Edit Notifications, and more.

Getting Started

Getting Started with AI Conversations

Everything your SDRs need to have meaningful sales conversations that increase productivity and pipeline. This is next generation live chat.

AI Meetings Overview

Getting Started with AI Meetings

Empower your website visitors to book meetings instantly with Qualified Meetings. Optimize sales processes & accelerate pipeline generation.

Salesforce Integration

Master Salesforce integration with Qualified: connect, map data, configure campaigns, and maximize ROI effortlessly!

Steps to Onboard Piper

Add Piper to Your Sales Team

Add Piper to your sales team, create a persona, and integrate with your GTM systems for personalized AI-driven customer interactions.

AI Signals in Salesforce

Implementing Signals Plays in Salesforce

Step-by-step implementation instructions for our top ten Signals Plays for Salesforce to enhance sales efficiency and streamline processes.

Steps to Onboard Piper

Enable Piper on your Sales Methodology

Configure Piper the AI SDR with Goals and Rules of Engagement (ROEs) to optimize visitor experiences and drive pipeline generation.

Can't find what you're looking for?

Our technical support team is standing by to help you learn Qualified.

View status page

Get information on current system performance and maintenance.

Email support

Don’t have time to chat? Email our team and we'll get back to you shortly.

PRODUCT

Piper the AI SDR Qualified Chatbots Qualified Conversations Qualified Meetings Qualified Offers Qualified Signals Pricing Developers

Platform

The Qualified Platform Qualified AI Integrations & API Qualified for Salesforce

Solutions

Qualified for Outbound Qualified for Advertising Qualified for ABM

Use cases

Qualified for Marketing Qualified for Inbound Sales Qualified for Outbound Sales

Features

Segments and Live Streams Routing and Alerts Mobile Buyer Intent Data

INTEGRATIONS

Integrations Salesforce CRM Salesforce Pardot Marketo HubSpot Eloqua Outreach Salesloft 6sense Demandbase

Salesforce

Salesforce Alliance Salesforce AppExchange Chat Salesforce Pardot Salesforce Roots

COMPANY

About Us Rise of the AI Workforce Careers Customers Newsroom Qualified Advantage System Status Qualified Brand

RESOURCES

Qualified +Blog Books Podcasts Events & Webinars ROI Calculator Pipeline Council Blueprint Conversations Playbook Meetings Playbook Signals Playbook Inbound Sales Playbook

LEGAL

Trust Privacy Policy Acceptable Use Policy Subprocessors List Cookies Policy AI FAQ

EDUCATION

What is Conversational Marketing?What is an AI SDR?Inbound vs. Outbound AI SDRs Inbound AI SDR Hiring Guide

Qualified University

Qualified University Courses & Certifications Implementation Process