How Sendoso's SDR team saves 10 hours a week with Piper the AI SDR

Learn how Sendoso saves their BDRs 15-20% selling time per week with Piper the AI SDR on the front lines.

How Sendoso's SDR team saves 10 hours a week with Piper the AI SDR
Shelly Weaver
Shelly Weaver
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September 12, 2024
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X
min read
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Austin Sandmeyer, Head of Growth at Sendoso, the gifting and direct mail platform, shared the success they've seen since implementing Piper the AI SDR at our AI SDR event, Piperfest.

The highlights: 

  • $5M in influenced pipeline in the last 12 months
  • $1M in influenced pipeline in the first 3 months live with Piper
  • 10 hours a week saved for hybrid BDR team
  • 15-20% of BDR selling time put toward outbound

Piper the AI SDR revolutionizes your inbound pipeline generation motion

Sendoso took a bold step and embraced the use of artificial intelligence in their operations by hiring Piper the AI SDR to supercharge their hybrid BDR team and automate their inbound pipeline generation.

The set-up process with Piper was straightforward and quick, taking only a week of testing and set-up for Sendoso. Check out our 6-step implementation process to get a better understand of how teams like Sendoso train and tweak Piper to be the SDR at the top of their leaderboard.

The performance test: Piper against human SDRs

Before Piper was launched full-scale, her efficiency level was significantly compared to that of a human sales development representative’s. Piper excelled by providing answers that were as competent or better. This resulted in placing immense trust in her capabilities and sparked the green light to initiate her on some pages of Sendoso’s website.

Piper's performance has truly validated the decision to implement this AI solution into Sendoso's lead capture and nurturing processes. Her input has markedly increased Sendoso's engagement, lead generation capacity, and meetings booked, as evidenced by the $1M of influenced pipeline in just her first 3 months on the team. This breakthrough has reduced the workload for BDRs and led to more closed deals, giving them time back to focus on outbound efforts.

Piper is the next generation in live chat

We're all familiar with rules-based chatbots at this point, but Piper the AI SDR pushes live chat into the future with her ability to knowledgeably converse with visitors in real-time, without building out if/then logic trees. Her efficiency extends into much deeper dimensions: by examining visitors’ browsing behavior, she knows just when to proactively interact with them and kick off a conversation, saving time and assuring more productive leads.

The success that Sendoso has seen after onboarding Piper reiterates the impact of AI as a complement to human efforts.

Smart businesses are already integrating artificial intelligence into their processes—with incredible results.

Piper the AI SDR takes sales and marketing teams into the future with powerful results when it comes to hitting your pipeline targets. Sendoso's success story with Piper the AI SDR is an exciting glimpse into the future of B2B sales and marketing wins.

Click here to see how Piper fits into your org no matter what stage you're in.

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