Activate an Emotional Connection with Your Customer

Activate an Emotional Connection with Your Customer

Anna Kostroun shares her insights on activating an emotional connection with your customer, why workflow is important for your business, and why it’s important to have complete empathy for the customer experience.

Ian Faison
Ian Faison
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Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link

On this episode, Anna shares her insights on activating an emotional connection with your customer, why workflow is important for your business, why it’s important to have empathy for the end-to-end customer experience.

 Key Takeaways

  • If you’re not emotionally connecting with your prospects and customers in a way that’s meaningful to them, you're not doing anything different than anybody else
  • Measuring ROI is something that is absolutely necessary
  • We live in a workflow society, there's nothing that doesn't exist without a workflow

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Activate an Emotional Connection with Your Customer

Anna Kostroun shares her insights on activating an emotional connection with your customer, why workflow is important for your business, and why it’s important to have complete empathy for the customer experience.

Ian Faison
Ian Faison
No items found.
Activate an Emotional Connection with Your Customer
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link

On this episode, Anna shares her insights on activating an emotional connection with your customer, why workflow is important for your business, why it’s important to have empathy for the end-to-end customer experience.

 Key Takeaways

  • If you’re not emotionally connecting with your prospects and customers in a way that’s meaningful to them, you're not doing anything different than anybody else
  • Measuring ROI is something that is absolutely necessary
  • We live in a workflow society, there's nothing that doesn't exist without a workflow

Stay up to date with weekly drops of fresh B2B marketing and sales content.

By registering, you agree that Qualified may process your personal data for events and marketing as set forth in our Privacy Policy
Thank you for subscribing. You’ll start receiving updates for Qualified+ shortly.
Oops! Something went wrong while submitting the form.

Activate an Emotional Connection with Your Customer

Anna Kostroun shares her insights on activating an emotional connection with your customer, why workflow is important for your business, and why it’s important to have complete empathy for the customer experience.

Ian Faison
Ian Faison
No items found.
Activate an Emotional Connection with Your Customer
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link

On this episode, Anna shares her insights on activating an emotional connection with your customer, why workflow is important for your business, why it’s important to have empathy for the end-to-end customer experience.

 Key Takeaways

  • If you’re not emotionally connecting with your prospects and customers in a way that’s meaningful to them, you're not doing anything different than anybody else
  • Measuring ROI is something that is absolutely necessary
  • We live in a workflow society, there's nothing that doesn't exist without a workflow

Related content

Stay up to date with weekly drops of fresh B2B marketing and sales content.

By registering, you agree that Qualified may process your personal data for events and marketing as set forth in our Privacy Policy
Thank you for subscribing. You’ll start receiving updates for Qualified+ shortly.
Oops! Something went wrong while submitting the form.

Activate an Emotional Connection with Your Customer

Anna Kostroun shares her insights on activating an emotional connection with your customer, why workflow is important for your business, and why it’s important to have complete empathy for the customer experience.

Activate an Emotional Connection with Your Customer
Ian Faison
Ian Faison
|
May 17, 2022
|
X
min read
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link
Apple Podcast LinkGoogle Podcast LinkSpotify Podcast Link

On this episode, Anna shares her insights on activating an emotional connection with your customer, why workflow is important for your business, why it’s important to have empathy for the end-to-end customer experience.

 Key Takeaways

  • If you’re not emotionally connecting with your prospects and customers in a way that’s meaningful to them, you're not doing anything different than anybody else
  • Measuring ROI is something that is absolutely necessary
  • We live in a workflow society, there's nothing that doesn't exist without a workflow

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