Dana Barrett, VP of Marketing at Tremendous, shares about incentivizing your ideal customer.
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[MUSIC]
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Welcome to Pipeline Visionaries.
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I'm Ian Faizan, CEO of Caspian Studios.
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And today we are joined by a special guest, Dana, how are you?
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>> I'm well, how are you?
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>> I am doing great, excited to have you on the show,
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excited to chat tremendous.
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You're marketing background and everything in between.
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So tell me what was your first job marketing?
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>> Well, I have an interesting background story.
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I started out in investment banking, professional services,
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worked in healthcare investment banking, and it's a really grueling job.
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So I went to business school and my goal was to switch into marketing.
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So I studied healthcare management and marketing.
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And my first marketing job was my summer internship while I was at Wharton.
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I worked in the marketing department at Merck.
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And now flash forward to today, tell us a little bit more about what it means
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to
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be VP of marketing at tremendous.
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>> Well, tremendous is a newer company, we're startup.
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And so my main goal as VP of marketing is to create high quality pipeline for
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sales and we're at the beginning of this journey.
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You'll hear me say that a lot.
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And a lot of what I'm really focused on is defining our ICP,
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figuring out what story we're telling in the market, building a channel
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strategy.
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So we can reach our target customers and then making sure we have robust
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reporting.
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So I can measure the ROI of all of my marketing investments.
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>> Let's get to our first segment, the Trust Tree, where we can go and
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feel honest and trusted and you can share the deepest, darkest pipeline secrets
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Zoom it out, tell us a little bit more about what Tremendous does.
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>> Well, Tremendous is a scalable, global platform that enables businesses to
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send
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thousands of gift cards and rewards to recipients in over 200 countries.
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It is super easy, you just need to tell us who.
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All we need is an email address or a phone number, how much.
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And we automate the rest from sending, reporting, tracking.
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And the real power of Tremendous is the recipient experience.
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Because recipients get the gift of choice, they can choose from a range of
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options from PayPal,
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Venmo, direct deposit, prepaid Visa cards, charitable donations, and
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even gift cards to their favorite retailer like Amazon or Starbucks.
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And on top of that, we offer customer support.
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So if people have trouble accessing their rewards, we take care of that.
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So you're not dealing with angry customers or research participants.
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We do that on your behalf.
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And all of this is at the low cost of zero.
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So it's free.
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Our platform is free to use.
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You only pay what you send.
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And that's Tremendous.
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>> It is indeed Tremendous, much like how Tremendous your marketing is,
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which we'll get into here in a second.
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So tell us what types of customers do you all have?
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What size are the customers?
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What do those look like?
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So as you can imagine, given what our product does, we could target a range of
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customers across industries, functions, use cases.
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And so my number one priority when I joined Tremendous, which was actually not
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that
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long ago, about four or five months ago, is defining our ICP.
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And right now we have three target ICPs that we're going after.
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So researchers, these are typically UX researchers,
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often at mid-market companies, some enterprise market research agencies,
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and they use our product to reward people for participating in research studies
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Our second ICP is marketers, demand gen, growth marketers.
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And they're using our tool to offer incentives or rewards as part of customer
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promotion.
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So think cashback with purchase or referrals or an incentive to sign up or
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come to our event and we'll give you a gift card, things like that.
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Typically, again, at mid-market size companies, some enterprise.
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And then the third ICP is HR.
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They use our tool, again, mid-market customers sometimes enterprise.
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They use our tool to provide employee incentives.
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So for things like spiff or holiday gifts or could be like incentives to
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participate in wellness programs.
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And what do the different buying committees look like for this?
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Who's the person who signs the free dotted line for tremendous?
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It's actually usually the line of business owner.
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So we're a much simpler, we are technically SaaS, FinTech,
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we're kind of across the line between the two.
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But unlike the purchasing decisions that happen with other SaaS tools,
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it's much simpler for tremendous, in part because it's free.
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So often it's the line of business owner, but for our larger customers who are
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running large volumes through our platform, we actually do engage with IT.
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We have an API and we sometimes, even for the biggest spenders,
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will customize the workflows.
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So it's even easier.
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And we sometimes work with finance because we do offer large volume discounts
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and we negotiate them with finance and sometimes the legal team.
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And I know that obviously, like you said, you've only been there a handful of
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months here, but what does your marketing team look like now?
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And how did you think about structuring the organization?
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So I did make some adjustments to the marketing team after I joined.
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We are a small company, so tremendous, just so you know, is 85 people.
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And actually a large portion of the people in marketing and even in sales
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were hired within the past year.
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We have a relatively large marketing team, so it's about 12 people for
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the size of company we are.
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But because we're such a small team, I have three main pillars.
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One is product marketing and brand, and they're really tasked with
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who's our ICP, what are their pain points, what's our story.
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And they're also thinking about our content strategy because you can't tell
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that story unless you have really good content that can work across the
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different channels
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that you're in.
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I have a growth marketing team that's thinking about our channel strategy,
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which mainly involves events, paid, organic, and life cycle.
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And then marketing apps, which is actually my favorite team and the unsung hero
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of
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the marketing org.
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And they're making sure the infrastructure works that we're passing the right
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data back to Google for our paid ads and, of course, setting up some reporting
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for us.
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How do you think about your marketing strategy and how you go to market?
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Well, before I answer that question, I want to give you a little bit of context
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So we are at the very beginning of this journey, our company became tremendous
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in 2018.
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And we've really only started pivoting and leaning into go to market within the
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past year or two.
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And so from a marketing perspective, most of what we've done in the past is
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search.
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And then if you look at awareness, many people aren't aware of tremendous as a
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brand,
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but they're also not aware of the category.
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So most people when they're sending out rewards and incentives, they work
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directly
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with vendors like PayPal or maybe they'll work with a specific vendor to offer
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one gift card.
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And that experience can involve a lot of fees.
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It can be difficult because you have to know exactly where people are,
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exactly what email address to use.
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And you have to provide a whole host of other information and yada, yada, yada.
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So it takes a lot of time and effort.
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And the recipient experience is often sub-optimal, but most people don't know
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there's a better way to do this.
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So they're not out there searching for a solution.
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So it's not going to be a surprise that my marketing strategy is very focused
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on building our demand-gen engine.
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So doing all the things we need to do to identify who we target, what we say,
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but then making sure we have the right channel strategy so we can get people to
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be aware
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of our product and start to engage in a conversation with them.
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And the channels that we are mainly focused on are paid and organic.
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Some events, depending on the ICP, it doesn't work for all ICPs.
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And then we also spend some time thinking about that partnership with sales,
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making sure they know who our ICP is, making sure that we arm them with the
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collateral,
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the key studies, the talking points they need to close deals.
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Yeah, and what does that connection from marketing to sales look like
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and having those sales folks getting in front of those mid-market and
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enterprise buyers?
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Well, we're at the beginning of this journey.
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I've probably said that a lot.
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So our VP of sales, she started her job pretty much the same day I think I
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started mine.
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She was in a different role and she got promoted into VP of sales.
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So I'm trying to start from a place of deep partnership
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and aligning both our marketing strategy and her sales strategy.
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And the first thing that I've really been focusing on is making sure we're
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agreed
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that on who we're selling to.
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And we also try to spend time actually talking about how that's going.
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So we identified our target ICPs.
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We've kind of figured out what marketing is doing,
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generating high quality pipeline.
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Sales' job is to close that pipeline.
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And we actually set up a weekly pipeline meeting where we look at the numbers
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together.
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And a lot of that discussion is around holding marketing accountable
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for making sure we're hitting our numbers.
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But then I also, we spend a lot of time just understanding are those deals
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quality?
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Like, is sales getting an increase in spam calls?
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Are they finding that some of the deals that we're sending their way
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are just not a good fit?
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And then from a sales perspective, we talk about how effective they're being,
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like how many meetings are having, how effective they're being at closing
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the customers that they are interacting with.
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And so just having both alignment on the strategy and having a forum
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where we can just talk through issues as they arise real time
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has kind of been my approach to date.
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And so far, I think it's led us to at least be moving in the same direction.
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You have to bring me back in a year so I can tell you how well it's worked,
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though.
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Right, indeed.
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I think you have to bring back everybody in here to figure out how it's working
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We're only working 12 months out anyways.
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You know, you have a background in product marketing.
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How do you think that like, you know, coming into this role,
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knowing that you're strong there, but perhaps weaker in other areas?
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How do you think about sort of like building the team
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and building those, you know, core competencies of the marketing team?
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Like, you know, you're showing that area.
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Well, actually what's interesting is I spent a large chunk of my Korean product
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marketing.
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And when I started thinking about going after VP of marketing roles,
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I actually realized I needed to beef up my understanding of everything
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from marketing ops to growth marketing.
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And so my last role, so I started out, my last company,
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I started out running product marketing, and then I pivoted.
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It was a lateral-ish move.
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But I went to our head of growth, and I was like,
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"I wanted to know everything you know I literally had this conversation."
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Create a role in my team so we made something up.
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You know, we were struggling with pipeline, made up a job,
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and I spent over a year just studying.
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I was working on, my job was to deliver inbound pipeline.
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And I used that as a forum to talk to everyone on growth,
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everyone on marketing ops about how do you generate pipeline,
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how do you create quality pipeline, where does organic fit,
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where does paid fit into that, how does content work as part of that.
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So I got kind of like this mini-masters and growth marketing to man-gen
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in that last year and a half at my last company.
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And so now I actually feel like I can effectively lead a marketing organization
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because I've been in the trenches, and I know how this sausage is made.
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Indeed. Any other thoughts on strategy, marketing strategy,
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how demand fits inside of that, or any other stuff strategy related?
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The thing that comes to mind as I hear that question is,
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having a strategy is key. And so I've spent a lot of years in tech,
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and especially in recent history when there's been a lot of free money.
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I feel like a lot of tech companies, at least the ones I worked at,
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making choices, deciding who you are and are not going to go after, placing
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bets,
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and not trying to beat everything to everyone,
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has not been like a focus or a strong suit. And so for me, from a marketing
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perspective,
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what I'm trying to figure out is who we're targeting.
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And then I'm also trying to think carefully about like which channels we focus
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on and which we don't,
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and then iterating on that.
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All right, let's get to our next segment, the playbook,
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where we open up that playbook and talk about the tactics that help you win.
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And I know that this, you know, it's a few months into this, but
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you might not have all the answers, you might talk about stuff from previous
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roles.
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But what are your three channels or tactics that are your uncuttable budget
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items?
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Well, I actually did have to go through an exercise in budgeting and setting
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our plan for 2024.
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So I did have to make some cuts. The things that are uncuttable,
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though, are organic. We are small teams, so we don't have someone in-house.
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So I am paying an agency and that's uncuttable for me.
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Paid. I do believe that paid still delivers some value, even with some of the
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recent changes and,
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anyways, cookies are dead. And the third is content.
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So I'm actually investing a lot of time and money in content, both from a
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figuring out what to say, conducting research to maybe have some compelling
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stats,
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but also in generating the content itself,
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self, whether it's case studies or thought leadership, etc.
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All right, let's dig into those a little bit. Why organic, what are the types
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of stuff that
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they are having folks make?
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Well, we haven't really invested in organic up until very recently.
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So for us, it's like basic stuff. We're figuring out how to fill out our
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website.
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If you've been on our website, you've probably noticed there's just things
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missing.
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So for example, if you want to know about our products or the features, you can
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't find it on
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our website. So adding in just missing content, a lot of our pages are very
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beautiful.
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We've redesigned them, but they've very little information.
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So they're not really SEO optimized. So figuring out how to fill in the gaps in
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our website and
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optimize the content on our website so that it starts to rank for SEO.
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The other thing that we're trying to figure out is, you know, how do we
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generate content
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around our blog that's compelling that's going to rank for different keywords.
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And oh, by the way, remember when I said that people aren't really out there
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searching for the
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solution, it's really hard to figure out which keywords we should focus on,
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prioritize.
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So that's a part of this battle is figuring out which search terms to go after
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where
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people are not just searching for gift cards for, you know, to give their
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friend, but
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they're actually thinking about rewards in bulk for business related purposes.
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So there's a whole host of things that we're trying to figure out across the
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board.
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Yeah. And then so sort of second bucket there being paid if you are, you know,
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if you are trying to figure out those things, even though people aren't
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necessarily searching
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for them, how do you get creative there? How do you figure out what are the
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things that people
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would be searching for that give you some clues? So for paid, I mean, we pretty
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much tapped out.
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There are some people searching and we have, I think, tapped out on what we can
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do from a
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search perspective to go after those folks. So our search budget, we've maxed
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out.
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What we're starting to do is figure out how to run paid in other channels.
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So there's two we're really focusing on. We're focusing on video because we
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think that's a
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great way to capture people, you know, awareness, top of funnel. We don't have
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any video assets.
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So one of the things that I've kicked off is building video ads and then
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starting to run
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them and test them in different channels to see what works for us from an
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awareness perspective.
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We're also experimenting with LinkedIn because we think there's some value
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there,
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but we haven't quite figured out how to make it work. So that's the other paid
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channel that
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we're really bullish on that we're starting to experiment with. And again,
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there, we don't actually
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have any ads that are probably built for LinkedIn. So we're actually starting
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to really roll up our
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sleeves and build out ads that are targeted at different ICPs. And then we're
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kind of running
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experiments to test everything from value props, the copy, the imagery that we
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use like product UI
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versus abstract, you know, images, things like that. And then content,
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obviously, you know, you
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know those personas well, the ones that you talked about. Obviously, you know,
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research
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marketing sales and the HR employee sort of recognition space. So three very
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different groups
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of people. How do you think about making content for those folks and making
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that content that
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actually, you know, stands out and resonates? I haven't quite figured that out
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yet. And that's
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one of the things I'm trying to figure out. Here's what I will say. Incentives,
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regardless of your
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use case, are a great way to drive impact, whether you're trying to grow
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pipeline,
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whether you're trying to drive sales, whether you want to make sure people
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participate in your
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studies and you can recruit people in, you know, global markets that you're
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trying to figure out
18:35
how to get, you know, people to just respond or participate. And so based on
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what we do,
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we're starting to see some best practices or things that can actually position
18:45
you better to
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reach your ultimate goal, which is sales, pipeline, et cetera. And so one
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thought I have is,
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can we find a way to get that information out to the world? Because I suspect
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many people are
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interested in figuring out how can this tool help me do the thing I really care
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about, which is
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pipeline sales, getting my research studies done better faster. And so, you
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know, there's
19:10
probably there's some areas that we're kind of playing around with, everything
19:14
to thinking about
19:16
like how the type of incentive you offer matters in terms of driving either
19:25
pipeline or sales.
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We're also trying to figure out like, what are the things that create a better
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experience for
19:33
your recipients? So they're more likely to buy your product, et cetera. But
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those are the types
19:38
of things that we're going around with. What about a, your, your cuttable
19:43
budget item or something
19:45
that you're not investing in or not working or is fading away?
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I wouldn't call it fading away, but I did, we had a PR agency, a retainer, I
19:54
did cut that.
19:56
And here's why it's not because I don't think PR has any value, but it turns
20:00
out,
20:00
if you haven't nailed your story, if you haven't figured out what, you know,
20:06
content areas you
20:08
want to own, what stories you want to tell, it's not a good investment. And so
20:13
for now,
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I'm like, no PR, if, you know, we're about to launch a really exciting feature
20:19
around fraud,
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we might try to do something there. And so they've agreed to work with us on a
20:23
one-off basis.
20:24
But I'm not going to reinvest there until we figured out our story, until we
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figure out like,
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what are those areas of thought leadership that we want to own that we have
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something
20:35
critical to say, until we build out our library of case studies.
20:38
Love it. Yeah, that's great. You mentioned the website and you know, you're
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investing in it.
20:44
How do you view the website? How are you thinking about the long-term
20:47
investment in the website?
20:48
It's hypercritical because I'm making some big bets from an organic and paid
20:55
perspective to get
20:56
people to my website. So I definitely need to make sure that my site is
21:02
optimized to convert.
21:04
So it is a huge priority. I have a roadmap of things that I'm working on from
21:10
experiments
21:11
that we're trying to stand up to, as I mentioned earlier, just filling in some
21:15
of those big content
21:16
gaps, especially around products. But it is, it is the, I hate to say it, but
21:24
it's like the one of
21:25
the most critical investments because a lot of people do their research. They
21:27
don't necessarily
21:28
want to talk to your sales team. And even if they do talk to your sales team,
21:32
they do a ton of
21:33
research before they get there. And so if you're not providing enough
21:37
information to educate and
21:38
engage potential customers, you're going to lose out.
21:42
Couldn't agree more. Critical, critical website. You know, one thing that I
21:49
wanted to mention
21:50
as we were talking on kind of a budget items, obviously here, as we've been
21:55
talking about it
21:56
all day, is the idea of gifting and doing, you know, really interesting types
22:03
of engagements
22:04
were awards. And one of the stories that back in the day, Jason, what I told on
22:09
this story,
22:09
on this very podcast, was about how they did a $100 gift card for demos to
22:17
their like ICP.
22:19
And he said there's the best campaign that he ever did was doing that. And I
22:23
know that, you know,
22:24
and he said that they, they messed with like the how many dollars and how much,
22:29
how much to give and how to give it and who to ask and all these, all these
22:34
crazy things. But
22:35
yeah, they did that campaign. It was the best thing ever. And you know, I think
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this was years
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ago. So I don't know if they used tremendous or not, but, but I think that it's
22:42
important to
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sort of talk about this idea of like, there is a very clear marketing, you know
22:49
, use case for
22:51
product like tremendous, to engage prospects and to get them to demo and to get
22:56
them to do things
22:58
like that. And we've we've heard it here firsthand on this podcast.
23:02
Yes. And we actually use our product to incentivize people to take a demo with
23:08
us.
23:09
We actually found something interesting because we also did a test,
23:12
a small test with different dollar amounts, zero, $50 and 100. And actually $50
23:18
worked better than
23:19
100 because we found that I think it was like deals went up like leads went up
23:24
three or four times
23:25
deals, which is our version of sales qualified opportunities were also up. So
23:32
it was high quality
23:32
pipeline. And it was at half the cost per lead. And $50 actually worked better
23:39
than 100. So 100,
23:40
we had lower leads and deals and a higher cost per lead. And we think it's
23:45
potentially because
23:45
if you spend, if you offer too much, people just take the money, just they don
23:50
't care about your
23:51
product, but they just sit in the meeting to get the money. But if it's a
23:55
low enough, it incentivizes the people who might have an interest and it might
23:59
be worth their time
24:01
to actually spend some time with you. And this is hyper critical for smaller
24:05
companies,
24:05
of course, because you don't have the name brand net recognition. But yeah, we
24:09
we've seen the same
24:10
sort of results in using incentives in our own marketing efforts. So it can be
24:16
a pretty powerful
24:17
tool. Yeah, another thing that he said that I remember when we were talking
24:22
about on that
24:22
episode is that basically the flash to bang or whatever you want to call it was
24:29
really long,
24:29
where they had a bunch of people that came on and did these. And then a bunch
24:35
of them didn't buy.
24:36
And someone was like, Oh, that didn't work out at all. And then next sales
24:41
cycle, they close all
24:43
these deals. And they're like, where did all these deals come from? And it
24:45
turns out they were all
24:45
the people that demoed the product like eight months earlier, but weren't weren
24:49
't actually ready
24:50
to buy them anyways. And I just think there's so much value in getting someone
24:55
demoing your product
24:57
for real, you know, not trying to just take the money. But if you're asking the
25:03
right person
25:04
anyways, I mean, how many times do I don't know if you've ever got roped into
25:07
like a,
25:07
like a time share conversation, anything like that, where something that you're
25:13
like, I would
25:13
never do this in a million years. And then you get it and sit in the pitch and
25:17
you're like,
25:18
well, actually, I mean, this does make a lot of sense. You know, so I just
25:21
think that there's such
25:22
something very human about that thing that, you know, then you realize, Oh,
25:26
actually, this is,
25:27
this probably would be a good thing for me to, for me to have, or at a minimum,
25:31
it's a nice to have,
25:31
right? And at least people know that your product is nice to have.
25:35
Yeah. And one thing I should mention, I probably wouldn't use the incentives on
25:39
every channel. We
25:40
typically use it on LinkedIn, where you're targeting people, at least for us,
25:45
our target ICP.
25:47
Um, people who are, you know, operating in businesses. Um, so that's going to
25:53
increase the
25:54
likelihood that when you get that call, it's someone who actually has the
25:56
potential to use your products.
25:58
Yeah, we've done it, um, with called email outreach to the literal people that
26:05
we know would
26:06
buy our stuff, right? So it's like, yeah, to the exact person who is the buyer
26:11
at our ICP type
26:12
company. Um, but yeah, I get it all the time. When I get outreach on LinkedIn,
26:16
pretty,
26:17
pretty regularly and, uh, for people that, you know, of a, you know, whatever
26:22
CEO of a company,
26:23
you know, 25 to whenever 50 people or whatever. And so I get, I, if you all the
26:28
time, you know,
26:29
saying, Hey, do you want a hundred bucks to do this thing? Um, and you know,
26:33
like I, I am in the
26:35
proverbial industry here. So I am, I just don't need those products and
26:40
services, but it,
26:41
but the funny thing is it does make you stop and look at it for a second and be
26:45
like, okay,
26:46
am I going to, am I going to try to buy this product anyway, someday? Uh, and
26:50
should I take a hundred
26:51
bucks? Um, but yeah, it's just a great, uh, it's a great way to open the door
26:55
offering people money
26:56
turns out always a good way, a good foot in the door, but any other thoughts on
27:01
tactics or other
27:02
things or things you're experimenting or things, you know, with your 10%
27:06
experimental budget that
27:07
you want to be investing in, uh, or any other, uh, any other playbook, playbook
27:12
isms here.
27:13
Well, so for me, because I have so many potential ICPs and use cases, I kind of
27:20
have tuned them.
27:21
So the tier ones are the ones I'm going after full force. So when I think about
27:25
experimentation,
27:26
it's how do I test to see if we can get any traction with those tiered to, um,
27:32
ICP. So
27:33
nonprofit, um, is an area where we actually get a number of folks using our
27:37
products, but we're
27:38
not quite sure about the profitability. We're not quite sure about what use
27:42
cases make the most sense.
27:44
Um, so as I think about experimentation, literally talking to one of my PMMs
27:48
about this,
27:48
we think we might run a campaign, um, in the next half targeting nonprofits to
27:55
see if we can get
27:56
them to use our, our products. Um, but it's something she literally said, I
28:01
want to experiment now. I
28:01
was like, no, experimentation is for after we get the basics done. Let's come
28:07
back to that in the
28:08
second half. Yeah, right. But that's how I think about experimentation. It's
28:11
probably going to be,
28:11
like, um, running some, you know, paid campaigns on LinkedIn, hyper targeted at
28:17
nonprofits. That's
28:18
probably what we'll start. Very cool. All right. Let's get to our next segment.
28:23
The desktop,
28:23
we talked about healthy tension, whether that's with your board, your sales
28:26
teams, your competitors,
28:27
or anyone else. Do you have, have you ever had a desktop in your career? I
28:33
wonder if anyone ever
28:34
answers that question with no, I suspect they don't. So yes, I have. Um, I, so
28:40
most of my background
28:41
is in product marketing. And so I've often been caught between sales and
28:46
product. Those two
28:48
oars tend to be very much at odds. And I would classify it as a healthy tension
28:52
, although it
28:53
can sometimes come to blows. But typically the conversation goes something like
28:56
this. Sales has
28:57
this customer. They're trying to close. They need XYZ feature or they can't do
29:00
it. So they're mad
29:02
because they're like product you have built an unsellable product and then
29:05
product and
29:06
evidently turns around and says, you can't sell. Um, and so as a product market
29:11
er in the middle of
29:12
this, um, no win kind of discussion, I often try to, um, reframe the discussion
29:19
to be more productive
29:21
and business value based. Um, and so I'll often try to figure out, okay, sales,
29:27
you're saying you
29:28
need product to build these features. Why? What unmet need does that solve? And
29:31
then I'll try to,
29:32
try to think about, okay, well, if we address these unmet needs, does this help
29:36
us to capture a
29:37
larger share of the market, go after our ICP? And then ultimately, if I think
29:41
there is a case,
29:42
I'll build a business case, then I would often, you know, have a discussion
29:45
with sales and products
29:46
in the room where we talk about the business case. And I found that that's been
29:50
a good way to
29:51
diffuse that tension between product and sales. Um, but luckily being at a
29:56
startup,
29:57
I'm not seeing a lot of that. So I'm not caught in the middle of that,
30:01
thankfully.
30:02
Okay. Let's get to our final segment. Quick kids. These are quick questions and
30:06
quick answers,
30:07
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30:13
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30:14
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30:20
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to learn more qualified is that they're the best. And we love them dearly. So
30:29
go to qualified.com
30:31
to check them out. Quickets. Dana, are you ready? Yes. You don't sound sure,
30:38
but I know you are.
30:40
Number one, what's a hidden talent or skill that's not on your resume?
30:43
So I have a black belt in Taekwondo. Um, and I, if you know me and knew me
30:52
actually back
30:53
before I got this, I was, I'm not the most athletic person, but I,
30:56
I took Taekwondo like in college and I committed to it for four years and I got
31:01
a black belt.
31:02
So that's my hidden skill or talent, I guess. That's a great one. I don't know
31:07
how many black
31:07
belts we've had on the show. That would be a great day because it's not on the
31:10
resume. It's just like
31:11
yours. Maybe it may be something to have it. Um, okay. What's a favorite book
31:15
podcast or TV show
31:16
that you'd recommend? Um, I'm assuming you mean business books. So I have a lot
31:21
of fun,
31:22
poor fun books, but I'll focus on the business. So there's actually two books
31:25
that someone recommended
31:27
at my last company that's just been so amazing. One is called How Women Rise.
31:32
It's by the author
31:34
of what got you here won't get you there. And it just debunks this myth that
31:38
some women aren't
31:39
executive material. It's usually, there's a lot of bad habits that they've
31:43
formed over the years
31:44
that are getting in the way and it just helps you identify them and get rid of
31:47
them. Um,
31:49
and then there's one other book, Playing to Win, How Strategy Really Works. And
31:52
it's
31:53
really just about the idea of going back to basics, understanding what strategy
31:57
is, which is making
31:58
choices. Um, and as someone in tech where strategy has been uneven at best, I
32:05
think that, um, it was
32:07
really kind of refreshing me to read this book and remind myself, okay, I've
32:10
actually got to make
32:11
choices as a leader in my new role at tremendous. Um, so those are the two that
32:16
I've found a lot of
32:17
inspiration from recently. Do you have a favorite non marketing hobby that
32:21
indirectly makes you a
32:22
better marketer? Yes. I don't know if it's a hobby, but I have gotten really
32:29
into like a lot of people
32:31
mindfulness. Um, so I every day I work out in the morning and I actually
32:36
started meditating
32:37
and doing yoga at night. And it's been transformative because I find that I'm
32:42
less reactive. I'm able
32:45
to be more focused and present with the one thing I'm doing. And I feel like it
32:49
's making me more
32:51
productive. If you weren't in marketing or business at all, what do you think
32:56
you'd be doing?
32:57
Well, my favorite thing to do is read. So if I'm not working or being a parent,
33:04
I have two kids,
33:05
I'm reading and I once thought, you know, I wish someone would just pay me to
33:10
read all day. And
33:11
then I realized there was actually a job where people get paid to read all day.
33:14
Um, if there is,
33:16
um, I would be a audible book narrator. So I could get paid to read all day.
33:22
I was, I thought you were going to make a joke and say that that's a, that's a,
33:27
uh,
33:27
VP of marketing. Because I feel like you don't get paid to read all day, but I
33:31
feel like the best
33:32
ones probably do read quite a bit. I never quite thought about it that way. So
33:37
I am in my dream job.
33:38
That's funny. Okay. So last question here. Uh, what is your
33:46
best piece of advice for a first time VPN marketing trying to figure out all
33:51
this marketing strategy
33:52
stuff? Oh, wow. Um, so I'm talking to myself, basically. Um, okay. Uh, one is
34:00
to find your
34:01
ICP. You can't go after everyone. So pick who you're going to go after. The
34:06
second thing that I've
34:07
really been learning real time is you can't fix every problem. You can't fill
34:12
every gap. So you
34:13
actually have to just pick the one, two, three things that you're really going
34:16
to focus on.
34:17
And then the third thing is making sure that you, um, set clear expectations
34:22
with your boss.
34:23
I'm not a magical purple unicorn who's going to come in and fix everything all
34:27
at once,
34:28
but I am going to fix these three things that I've decided to focus on. So that
34:32
would be my advice.
34:33
I love it. Dan, it is been wonderful chatting with you today. Thanks so much,
34:38
uh, for being on
34:40
the show for your time for listeners. Go check out tremendous. I mean, there's
34:44
truly no downside.
34:45
You should just, if you're giving a single gift in 2024 to anyone, uh, your
34:51
company should be using
34:51
tremendous, go to tremendous.com. Uh, did any final thoughts anything to plug?
34:55
No, thank you.
34:58
This has been really fun. Yeah. So awesome. Have any other show and we'll talk
35:02
again soon.