Mandy McEwen, CEO and Founder of Mod Girl Marketing and Luminetics, shares valuable insights on how to optimize your LinkedIn profile and leverage the platform for generating new business leads.
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[MUSIC]
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Welcome to Demand Gen Visionaries.
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I'm Ian Vazan, CEO of Cast Mein Studios.
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And today I'm joined by a special guest, Manny.
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How are you?
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I'm good.
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How are you?
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I am doing great.
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I am super excited to chat with you today.
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Goodness gracious.
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We all need help with our LinkedIn branding, with our marketing,
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and every single marketer these days.
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And sales team needs help with that.
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Super fun episode.
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I'm really excited.
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Let's get into it.
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How did you start in marketing?
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Yeah, it was random.
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After college tried to get a real job like everyone else.
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And I did.
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I didn't try.
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I successfully got a job.
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And then realized I didn't like working for other people.
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And I wanted to do my own thing.
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So I googled how to make money online, like everyone else,
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and taught myself online marketing.
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I was an affiliate marketer for a while, SEO, blogging,
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et cetera, selling all sorts of things, dog treats, fitness
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books, 2007 era, the Wild West of Black Hat SEO,
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before social media was even a cool thing,
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or even a thing that you needed.
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And then decided that making money off of affiliate marketing
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wasn't really going to pay my bills.
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Let me put my job.
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So then I started offering small business owners
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help with their websites and SEO back in Kansas City, which
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is where I started my company originally.
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And then that grew into my agency, Mod Girl Marketing.
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Yes, so tell us a little bit about Mod Girl.
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Yeah.
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So Mod Girl is a social media consultancy.
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So we have been in business since 2010.
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And so now what we do is we provide strategy and training
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for teams on social media teams, short form video, primarily.
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So TikTok strategy, Instagram, YouTube,
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and then obviously LinkedIn.
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And so that's the Mod Girl side of things.
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And then we have another brand, Luminex, which
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is our LinkedIn training company.
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And so on that side of things, our main specialty
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is training sales and marketing teams
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on how to maximize the power of LinkedIn
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to land predictable meetings month after month,
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and obviously grow their personal brands
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and grow the company brands at the same time.
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So a lot of social media consulting and training
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all the way around, but LinkedIn is one of our main focuses.
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Yeah, and we'll get into a bunch of that today.
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But just off the top, how bad do you think people are at this?
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Because I feel like we're--
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Pretty bad.
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Yeah, we're pretty bad at this.
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Yeah, most people are not.
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Because they don't know any better.
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It's not their fault.
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It's not your fault.
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No one's ever really shown them why a--
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what's the point of spending my time and resources
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on having a good LinkedIn presence and profile?
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Why is it important?
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What's the opportunity?
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And be how the hell do you even do that in the first place?
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So people are just not educated on it.
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And it hasn't been a priority for so many companies.
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So I'm not surprised that here we
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are with so many struggle buses on LinkedIn.
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Totally.
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And especially with how many senior leaders
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at companies that we're also managing who are even worse
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than we are.
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Let's get to our first segment.
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The Trust Tree, where we go and feel honest and trusted
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and share those deepest, darkest demand
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and marketing secrets.
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I'm curious.
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Tell me a little bit more about the two customer
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bases that you serve.
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Yeah, so Luminetics primarily we
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are trying to get in front of-- it really depends.
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So CMOs.
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So a lot of times the budget comes from the marketing team.
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So we're training teams of SDRs and BDRs, primarily,
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with some marketers thrown in.
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And so it's mainly sales teams, but it's a demand-gen initiative.
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And so a lot of times it's coming out
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of the marketing budget.
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So we are getting in front of CMOs.
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Marketing directors, VPs of demand-gen, et cetera.
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And then also sales leaders.
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So sales enablement, VP of sales, and side sales, et cetera.
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So those are our main target focus, usually 10 or more sales
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people.
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VDRs are our sales.
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So we're looking at medium, small, medium-sized tech
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companies, primarily--
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SaaS, a lot of SaaS.
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But it's really across the board any B2B company
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that has an active target market on LinkedIn.
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That's who we can help.
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But they need to have a team of usually at least 10
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or so people to attend our customized training.
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And then on the Mod Girl side, it can really--
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it's a bigger kind of market there.
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For example, we have a luxury real estate firm
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in addition to some B2B firms.
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So basically, anyone who knows that they
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have a target audience on multiple social media channels,
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not just LinkedIn, and they want to capitalize
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on the power of short-form video,
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and they have the bandwidth to do it,
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they just don't know how exactly to do it.
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So they need strategic insights, help coaching,
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guiding along the way in order to capitalize
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on the short-form video.
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I would say movement, but it's really
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the way that everything's going now is video in general,
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but those short-form videos.
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So that's how it's our target market on the Mod Girl front.
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How do you think about your marketing strategy
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to acquire those two groups of customers?
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LinkedIn, obviously.
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LinkedIn star.
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Number one, channel, clearly.
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And I've been blogging and doing what we're--
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you and I are doing right now for years, right?
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So I have guests on multiple podcasts.
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I'm guesting in blogs and digital marketer and social media
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examiner, and I've spoke on stages,
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and I have a lot of SEO juice, too,
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from just putting out content for so long on my website
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and social media.
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So we get a lot of inbound traffic, too,
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just coming from all sources.
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But obviously, LinkedIn is our number one driver.
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And then also, we do some email as well.
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So some email outreach.
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And some LinkedIn ads, when we have promotions.
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So if I'm wanting to promote something,
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but the LinkedIn ads trick is I don't send people
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to a landing page or anything, I send them to my profile
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on LinkedIn.
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So we do LinkedIn ads from the company page,
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but then we had a sales kickoff offer, for example.
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So I was promoting-- this was late last year--
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to speak at sales kickoffs, either virtually or in person.
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And so I had a video of me in Hawaii
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just walking around talking about my offer.
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So we put the video on LinkedIn ads,
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and we just sent people to my profile.
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And we got super cheap cost per clicks.
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And so it was significantly cheaper
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than sending them to the landing page, for example,
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that we had for this offer.
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So when we do LinkedIn ads, we are
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strategic to make sure that it's super good in the most
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bang for our buck and making sure that it's
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attracting attention for the cheapest possible way,
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and then obviously driving people to my profile, too.
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So we're doing stuff like that, too,
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that's not your traditional throw up a landing page
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and pump some ad dollars behind it.
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All right, let's get to our next segment, the playbook.
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This is where we're going to spend the majority of our time
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today talking plays so you can open up that playbook,
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talk about the tactics that help you win,
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but not only just you, help your customers win, too.
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You play to win the game.
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Hello.
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You play to win the game.
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You don't play to just play it.
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Let's start first with LinkedIn, because I
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think that it's a part that people are messing up a lot.
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So why should LinkedIn be a core element of someone's strategy?
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And why the heck is this an uncutable budget item?
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Yes, solid question.
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First of all, it's the only B2B social media network
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in the world primarily focused on B2B.
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It has loads of decision makers.
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Four out of five decision makers are on LinkedIn.
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It is where the C-suite is going to consume information.
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It's literally where people go to keep up with their industry
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trends and to network.
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So if you are in B2B, your target market is on LinkedIn,
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and it's only getting bigger and bigger.
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It was already growing, but then COVID hit,
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and it just has taken off.
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So it's not going away, and it's only getting bigger.
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So if you're not on LinkedIn and you're in B2B,
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you're missing out on a massive opportunity,
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not to mention it's so unique in the fact
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that it's not like any other social media network.
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It literally is meant for networking, where Instagram,
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you're just throwing up beautiful pictures and videos
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and reels, you're not spending a ton of time
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actually building relationships on Instagram.
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That's not what it's for, right?
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Or LinkedIn, it is meant to build relationships.
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So it's the best place that you can possibly go to,
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before you pick up the phone, before you email people,
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to try to build that relationship ahead of time,
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engage with their content, et cetera.
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So that is why everyone needs to be there.
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- What are people doing wrong and how can they fix it?
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- Love this question.
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So first and foremost, the number one mistake,
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the 99% of LinkedIn users are making is their profile.
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So before you can do anything or achieve what you want to
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with a LinkedIn platform, your profile needs to be optimized
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and amazing.
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So it shouldn't be a glorified resume,
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you shouldn't just put your job title in your headline,
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you need to make sure everything's optimized
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and it almost acts like a mini sales page,
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like a mini landing page that pre-sales people ahead of time
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before they even talk to you.
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And so that's a mistake in Numero Uno
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that the majority of people are making
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and it usually starts with a headline.
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So instead of just putting your job title,
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put the value that you provide to people
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and maybe something that makes you stand out from the crowd
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and not just look like everyone else,
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especially salespeople.
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And like no one wants to talk to salespeople.
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So when I'm training salespeople, I'm like,
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don't put SDR, sales development wrap,
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and you don't put that.
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And you keep it at the end if you want, if you're a headline,
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but then you should never lead with the fact
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that you're a salesperson.
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And like, you're helping people, you're providing value.
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Yeah, that's sales, but you don't need to screen that
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right out of the gate.
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You know how many people are not gonna accept you
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just because of that alone,
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because that's what all the people see
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is your face and your headline right away
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till they click on your profile.
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So that's the mistake number one is the profile.
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- I don't feel like I need to do that because--
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- Yeah, it's a little different.
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- CEO of Coenee, and I definitely could do that
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and I've thought about it, but the difference between that
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and like an SDR, if you're like a--
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- Yes. - Whatever,
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Chief Marketing Officer or VP of Demand Gen
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or whatever it is.
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- Executive titles are a little bit different.
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Good point, I'm not gonna mention that, yes.
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- But if you're an SDR, yeah, exactly.
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And especially if you're doing like cold outreach
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or anything like that, it's just pretty--
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- So that's key number one.
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And then the second thing is they think that content
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is more important than networking.
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That's mistake number two.
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And so they're so caught up or worried or concerned
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about what to post and posting and trying to get views
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and stressing over that,
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that they neglect to build relationships in the platform.
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So when I'm training,
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teams, content is the last part of what I talk about always,
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right?
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Like you need to know how to actually profile,
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how to actually talk to people to not be a weirdo
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on LinkedIn, right?
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Like how to actually give people to respond to you.
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And then how to engage with people effectively
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to where you're actually getting responses
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and building relationships.
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Like you have to know all of that before you even attempt
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to start posting content consistently.
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And engage with people ahead of time,
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leverage sales navigator,
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I'm a huge sales navigator fan,
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I do a lot of sales navigator training.
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You can find people who are actively using LinkedIn,
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but you can use the spotlights feature,
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drill down on people who have posted on LinkedIn
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in the last 30 days, focus on them first.
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They're using LinkedIn obviously,
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find what they're posting about,
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engage with them, leave comments,
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act like a real human being,
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send them a custom connection or a cross mission.
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And there's so many things that people just don't take
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the extra step to do,
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and then they get caught up on the details
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that really don't matter,
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or they're just spamming people.
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And so instead of building relationships and engaging,
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they're just blasting out a bunch of annoying messages
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that no one is going to accept because they look spammy
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or in-mails, right?
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And so they're just not using it in the right capacity.
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- Yeah, my LinkedIn, I don't know how many requests
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I get today, probably 10 from people who write three paragraphs
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with like five different links in there.
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And I'm like, y'all are wild.
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Like this is crazy. - Does that work?
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- You are wild.
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- Like, just stop doing this.
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Like, no, I'm not gonna find time on your calendar.
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Because you send me five links in a LinkedIn message.
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And it's just, it's super presumptuous and weird.
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And I fundamentally believe like cold outreach
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should be very personalized.
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And I don't mean that in a buzzwordy way.
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I mean that like in a literal like this exact type of person
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has, I believe that you have this sort of burning need.
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And we've done research on your company specifically
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that you fit into the categories of XYZ.
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And like we do, that's how we do our cold outreach.
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But gosh, the spamming on LinkedIn stuff,
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it's just, it's almost wild. - You know, it's terrible.
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Yeah, I don't understand how that even works either.
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And that's the thing is that it gives everyone
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about taste in their mouth a lot of people because they're
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unlike, but the fact is when you do it right,
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you stand out because there's people that are half ass
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using it and there's people like that who are abusing it.
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And so when you actually do it right and you personalize
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something, even if that's something to do with business.
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Do you know how many times I've landed clients just because
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of something personal that they posted?
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Or, you know, where they worked at work or where they went
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to college, something like really random has nothing
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to do with business that I built relationships from
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just because it was a personal starting the conversation
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outreach message where they knew for a fact that I actually
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looked at their profile, you know?
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And so that alone, the majority of people just aren't taking
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the 30 seconds to go and look to see what can I mention
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in this message or even after the fact to ask the right
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questions just to your point of like, we've done our homework,
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right? Whether you're mentioning about the company
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or you're mentioning about the individual, you need to know
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that you've done your homework.
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The same goes for LinkedIn, the same goes for email, you know,
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phone, etc. So yes, that is, you know, a big issue that I think
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is slowly changing, but there's always going to be
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spammers, unfortunately.
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But that's okay. Like people, again, like that's a feature
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not a bug at this point. Like you said, every crappy spam piece
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that you get allows you to stand out that much better.
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Like we get all the time with our code outreach.
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Hey, I normally don't respond, but this is awesome.
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And yes, we'd love to take you up on that because we offer a
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lot of people at Caspian isn't an opportunity if they have a
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series to audit it because most people want like individual
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feedback on their stuff and people take you up on that
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because they're like, hey, yeah, for sure, you're going to do
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something for free for us and we're going to do it. And it's,
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we have a bunch of experts on our team that can actually do
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that. But anyways, to say that's an opportunity for you to
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stand out. And like you said, that's what you want to do.
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We're sitting here talking about it and it seems pretty basic,
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right? Like you and I are talking about this, but
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the fact of the matter is there's not a lot of people doing what
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you're doing with your outreach and what I'm talking about doing
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on LinkedIn. It seemed like that's what you need to do. But like,
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we're talking about it for a reason because there's just not
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that many people doing it, which is why I do what I do in
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training people. It's almost shocking, but there are way more
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people that are just clicking as many as they can and doing the
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messages that you're getting than there are taking the time to
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personalize it. And so that's a huge challenge that a lot of
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companies are facing right now.
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Yeah. So zooming out from a strategy perspective, how does
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this fit within? We have a bunch of CMOs who manage STR teams
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and outbound falls under them. So I'm curious, like, where does
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this fit within if you're managing a team of SDRs? How
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should you be doing LinkedIn outreach? What should you have
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your SDRs be doing?
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In the sequences, if you use outreach, sales loft, whatever
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platform that you use, everyone always where you're starting
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with email, a lot of times, phone, etc. And LinkedIn's either
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used for research beforehand or LinkedIn's like down the road.
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So what I'm helping teams come in is let's re shift this, let's
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change everyone's mindset about LinkedIn. And the step number
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one should always be LinkedIn always before you pick up the
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form for email. Because then you can start to build that
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relationship ahead of time. So the step number one should
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actually be find people that are actively using it engage with
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them, engage their content like comment, and then come back
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send a connection request. And then from there, whatever needs
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to be done, if you need to actually email them if they're
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not responding, whatever, I'm a big proponent, obviously still
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of leveraging email and phone, clearly. But LinkedIn, when you
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start with LinkedIn, it makes everything so much easier
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because then you have a point of reference that you can bring up
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on the phone in the email, you can mention LinkedIn. And so I'm
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like, LinkedIn shouldn't be an afterthought. And you shouldn't
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just be using sales now for research, it should be a major
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part of the outreach plan that y'all are having your SDRs run.
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It needs, it should and most of them are just using sales
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navigator for research. And that's it. They're not actually
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looking at the post that the prospects are posting, they're
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not paying attention to what the companies, the prospects, the
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companies are posting, they're just doing the bare minimum. And so
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my thing is let's put a bigger emphasis on LinkedIn, let's have
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it in the beginning of the sequence and not just a research
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part or hey, if they didn't answer or didn't answer the email or
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pick up the phone, then we'll go to LinkedIn. No, that should be
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in the very beginning.
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Is it? Hey, you should like comment 10 times before you send a
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code emote, you have over there data, is it just sort of?
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I say like one to three posts, it all depends, it depends on how
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you comment, what the post is, you first is active, sometimes it
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might just take one and you can do it that same day and they see
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your comment and they respond and then you instantly start the
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relationship other times it might take two to three. So there's no
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like magic rule, but there's definitely definitely not 10.
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Like, I would say a couple would be good if they're posting
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actively, but you don't want to be random and awkward and be like,
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oh, there's a desperate from a post three months ago. So you
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also have to like, if it's a recent post, then yeah, go for it
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within the last few weeks, but don't try to go back three months
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ago and be like, oh, this was so fascinating. Talk to me now.
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There's a fine line there and then not everyone posts content
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clearly. But yeah, that's good rule of thumb is make sure it's
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recent. And I would say if you can do two, awesome, you can do
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three. Cool.
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I would almost disagree a little bit on the recency thing and
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just from this standpoint that because I have people hit me up
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all the time of like old podcast episodes and stuff like that,
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if you go back and actually listen to something that I've
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created from like years before, and then you're like, comment on
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that. And my thing is, yeah, let's just say the average sea
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level executive has been on like 1.7 podcasts. And the average
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like VP has been on like 0.8 or something like that, let's just
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say, or has spoken conferences or whatever it is. And you could
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go find an episode where they've been on or some piece of like
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a solidorship, whatever. And you go and post that to your
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LinkedIn. Hey, I was listening, I was recently listening to an
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old episode of a podcast with Jane Doe, who's now the CMO of
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XYZ. And like this quote, I thought was really cool, whatever
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like hashtag marketing hashtag whatever. Go do that shows.
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That's go. 50 times more effort and initiative than the
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other stuff. Go the extra one.
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I agree. And I guess when I'm talking about old posts, if they
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posted a company update four months ago, do you know what I
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mean? But the podcast works. I've but I've done that exactly what
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you said. And it was so simple. Like, hey, just listen to your
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podcast episode with first name last name. I loved what you said
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about APC. That's it. Didn't say anything. Connect start of the
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conversation. So that's an amazing way to get in front of
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people. And hardly anyone is doing that, you know, and it's
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everyone literally 99% of people if you sends them a message, then
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they know that you listen to a podcast episode. They're going to
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accept your connection or bust and they will most likely respond
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to you. So people at times say like, Oh my gosh, I had the most
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persistent SDR. And I finally booked a deal or I finally booked
18:49
a call with them just because they were really funny and clever
18:51
and creative. And that's great. But let's say you're like, if
18:54
you're a team, if like, maybe you're, I don't know, worried that
18:58
you don't have every single person has that skill set, that
19:01
sort of like it factor. If you all just get in and like their
19:04
stuff, especially if you go from LinkedIn to Twitter, where the
19:09
vast majority of these people, if they are posting have no
19:12
followers or likes, there's so many senior level executives that
19:17
have whatever 300 followers and their posts get five or six
19:21
likes, just get in there and start hitting that like button.
19:24
Like at least that adds value to them. Get their cloud up a
19:27
little bit. Whereas the opposite is I'm just going to keep spam
19:30
emailing you even worse phone call. Like I personally, I'm like,
19:34
I think we should never call anyone personally. That's just my
19:37
how I view things. And I'm totally okay with people doing how
19:41
things that they want. But I'm like, at least that adds value,
19:44
get those likes up totally in comments. Now the way that
19:46
comments work now that with LinkedIn's algorithm, like comments
19:49
help resurface it to new people. So like at least you're adding
19:54
value there. Well, I tell people you should be commenting at
19:57
least five times a day, meaning full comments, especially on
20:00
your prospects, because yeah, LinkedIn's rewarding commenting.
20:03
And I'm a fan only when you use the phone when you have something
20:07
to talk like mentioned like, Hey, I love saw your tweet, saw
20:10
your LinkedIn posts, not just randomly like that's how I like
20:13
using the phone. But I agree with you completely because they
20:16
are going to notice when you like their tweet when two other
20:19
people did. And we this is what my SDRs are doing. And like, we
20:22
just got a message to their day. One of my SDRs, I noticed you've
20:25
been liking a lot of our company posts like smart a week to her
20:29
and then started the dialogue with her and we have a conversation.
20:32
So this stuff works. It's just people don't take the time to do
20:36
it. And especially if you're using a tool like qualified, our
20:40
amazing sponsor, qualified signals when they're hitting the
20:43
website, they're engaging with stuff like things like that
20:46
where you know, you have even more things that your fingertips
20:49
here to be like, I know this person has done all these
20:52
different engagements, they come to the website and know what
20:54
pages they're going to I know all this stuff, you know all this
20:57
stuff about the person. If you get in front of them in meaningful
21:00
ways, that the next time they come to that site, if you can
21:03
figure out a way to drive them back to the site, hey, they're
21:05
back on the site. And now you can go engage with them.
21:08
Yeah, it is. I love that. Yeah, the marketing tech stack and with
21:13
the intent based data and everything when you mix these
21:15
tools that we're talking about, it's pure gold. So I'm glad you
21:19
mentioned that too.
21:19
Okay, any other pieces on the strategy part of if you are a
21:23
marketer that's managing an SDR team of like do's and don'ts.
21:26
Yeah, so everything I talked about obviously, which they need to
21:29
be trained on, but when it comes to the marketing side also with
21:32
a content, you just need to give your you need to have enough
21:34
content on the company page being posted like multiple times
21:37
a week every single day would be awesome. So that it's enough
21:39
content for not just content in general, but good content with
21:43
the different pillars, you got the educational value, the
21:46
customer behind the scenes, the culture, everything, all of it.
21:50
A great content strategy, but you need that for your sales
21:52
team because they need to be posting content. And the easiest
21:55
way for them to post content is to share the company content
21:57
with their own thoughts, whatever, two cents. That's the easiest
22:01
way for them to share it and or make sure that you have great
22:04
case studies and videos and blogs if you could give them a
22:06
repository of not only can you share this company content, but
22:09
here's access to this content that you're free to share at
22:11
any time on your LinkedIn profile. So just make it so easy for
22:14
your sales team or a tool, plenty of tool employee advocacy
22:18
tools that do this as well.
22:19
Tweet has a version of four enterprise where they could come in
22:22
and do all sorts of things and post schedule posts out.
22:25
LinkedIn lets you schedule posts. So it's there's so many ways
22:28
that marketing teams can empower their sales teams better with
22:31
content, but making sure they have good content to post.
22:34
I'd love to zoom in on this a little bit. And I'm curious what
22:36
you've seen with Luminex and the types of companies that you're
22:39
working with. What is the best types of content that those sales
22:42
teams are sharing?
22:43
Anything that is I say this all the time, but it's like humanizing
22:47
the brand, right? So anything like case studies, anything that
22:50
can like show the actual people that they're helping, they're
22:53
on video testimonials, case studies, and then also the team
22:56
members, right? So what really works in this is for any company,
23:00
but it's like when you have everyone together, or you have
23:03
an event or you're at the office behind the scenes, whatever it
23:06
is, but when you can take your people and spotlight them, which
23:09
is like where are the name come from came from anyway,
23:12
Luminex. That's where we're shining a spotlight on people
23:15
bringing light to your people. And that's what works well. But
23:18
it's a different type. So video video makes a lot of people
23:21
stand out. So a lot of SDRs that we work with are they're
23:25
demoing even their videos. So they're doing like loom videos
23:29
themselves and they're like demoing their platform real quick,
23:32
and they'll post that on LinkedIn. Or like, here's how to do
23:34
this with our platform. And then like little bite size videos,
23:37
which is amazing. And so those are working really well. And so
23:41
it's it really is like a lot of kind of new video and like
23:46
people put people in there. And of course, like how to's, but a
23:50
lot of marketing companies, they're not as great as the
23:53
LinkedIn influencers with those catchy text only valuable posts.
23:58
It's just not the same.
23:59
It's really hard. And no, we definitely were over indexed on
24:02
that stuff because you just don't know the craft that goes into
24:05
it. You don't know the following and you don't know all
24:07
that stuff. So you see those and you're like, yeah, I could
24:09
crank those out. And you're like, yeah, but it's a numbers game.
24:13
There's a bunch of stuff going on there. They're gonna see
24:15
personal anecdotes, people they've already done like you take
24:17
your LinkedIn, for example, where you're like, you have a
24:19
massive following that you spend years and years building up.
24:22
So it's like the SDR with 230 connections, like, yeah, them
24:27
posting. Yeah, about them. And that's why I'm like, I we can't
24:31
expect them to do that. We can't expect an SDR to even want to
24:35
be like that level on LinkedIn. And that's why like I'm all about
24:38
content curation. Let's curate the content the company already
24:41
has instead of trying to turn you into the next LinkedIn
24:44
influencer. That's cool. If you want to make your own content
24:46
before it, but you don't have to if you don't want to. Let's make
24:49
it super easy for you all to post content on LinkedIn
24:52
consistently that it literally only takes you like five minutes
24:54
a day to do because your company already has all this amazing
24:56
content. They're making it really easy for you to share.
24:58
So we do this a ton with our customers because we're creating
25:03
video series for them. And so what a bunch of the sales folks
25:08
love is when we give a get like you're gonna get like when you
25:12
get a video after this and you post it on social and then the
25:15
sales reps can go common and share that post from that person
25:20
that you really get a great engagement there because this
25:25
person has had multiple touches throughout the process coming
25:28
on the show and the prep call and interview and then their
25:31
PR team is going to share your PR teams going to share it. It's
25:33
going to share from the main accounts there. And then you
25:35
get that extra sales touch where they get to comment on it,
25:39
share from their account like, Oh, this was my favorite quote
25:42
from the episode. And then when they reach out back and just
25:44
hey, I loved seeing you on this. This part was really cool. By
25:48
the way, I know that you're not ready to buy yet because you
25:50
said April, but just wanted to say I miss you or something.
25:53
No, I'm glad you mentioned that too, because LinkedIn lives and
25:56
like this type of thing that you're talking about like anytime
25:58
that you're collaborating podcast, LinkedIn live, anything like
26:01
that where you can bring people in from the industry and do
26:04
exactly what you said is obviously working incredibly well
26:09
on LinkedIn for companies right now.
26:10
Yeah, when we had Melissa Rosenthal, who's the chief
26:14
creative officer at ClickUp on here, she was saying that she
26:18
made a she brought a great stat that LinkedIn restricts
26:21
traffic so that it's 80% user generated. And so using this
26:26
model of making your executives and the people and not even just
26:30
your executives with the people on your team, a core part of
26:33
your own strategy is so important. And if you think about
26:37
how SDRs play into that, let's say you're selling to developers
26:42
and your head of engineering is someone that you've been like
26:46
creating a bunch of content for if your SDRs are sharing her
26:51
content and you're selling to that demo, that is who they
26:57
actually want to hear from. So if you're amplifying and doing
27:01
that piece, you're going to see really good results. And like
27:04
again, you need sharp SDRs that sort of understand how this all
27:09
fits together and the content like co creating content with your
27:12
customers and prospects is one piece of this using your own
27:15
employees as influencers for lack of a better term is another
27:18
piece of this. And then their efforts is the final piece of
27:23
this that has to be all fit within that. And then you get
27:26
so many touches within a period of time. And like that's
27:31
really account based and really exciting. Yes, definitely.
27:36
Any other stuff that SDR teams could do better or SDRs could do
27:39
better? I would just say an emphasis on sales navigator
27:42
understanding how to maximize it because hardly anyone is using
27:45
it the way it should be used. They're mainly using it bare
27:47
minimum. Like they're not building out detailed lists, they're
27:50
not using the alerts function to every single day, log in and
27:53
see like what's been happening. And sales navigators amazing
27:56
because you can curate your entire feed. And you can do
27:59
everything from that main dashboard, you don't even need
28:01
LinkedIn.com or LinkedIn.com, you're like sorting through God
28:04
knows what sometimes you're like, what am I looking at? You know,
28:07
where on sales navigator, you're only going to see stuff from
28:09
people and companies on your lists. And then you can instantly
28:13
go through, okay, this prospect of working on you posted a
28:15
day, go like comment next, you know, just go down the list
28:18
right then and there. And it just saves so much time that you
28:21
have to do it, you have to build out these strategic lists, you
28:24
have to be paying attention. But most SDRs are just not
28:28
capitalizing the power of sales navigator at all. They're
28:31
barely even scratching the surface.
28:33
You're so right. And you just motivated me. Gosh, you're so
28:36
right. Because I never log into sales now. I never do it. And I
28:39
should. It's so silly. Yeah, that's a great point. It really is a
28:43
great point. It's such a huge part of the problem with SDRs. They
28:46
just don't have enough focus. And that's not always their fault.
28:50
But part of the thing that sales now does is it focuses you
28:53
you're so right. Wow. Yeah, great point.
28:56
Get after it. Okay, anything else on LinkedIn? I know we
29:01
covered a ton of ground there.
29:02
Yeah, I think there's a lot I can talk about this so far.
29:04
So long, right? Those are the good points or the important
29:07
points that people need to know. Yeah, it's super cool. And
29:10
obviously, we'll continue to follow along on luminatics in
29:13
that piece. Switching gears just a little bit towards some of
29:16
the other lessons from Mod Girl marketing and some of the
29:19
things that that you've done there that are slightly not quite
29:23
as tailor focused just to LinkedIn. Any things that you're
29:26
seeing from your perspective that are like best in class,
29:29
uncuttable budget items where people are seeing high ROI.
29:32
I would also say the strategic content. And I'm not talking
29:37
about the we're going to share white papers, right? I'm talking
29:41
about like good content because I feel like we're in a day and
29:45
age now where people expect that from companies. And if you
29:49
have a marketing team, then you need to be putting an
29:53
emphasis on it doesn't have to be all the time. But like you
29:55
need some decent videos, for example, like you have to keep up
30:00
with what's happening right now with the advancement of AI. I
30:03
mean, it's only getting crazier. And so if you're not putting an
30:07
emphasis on good quality content that stands out from the
30:11
crowd, that's a problem. And so I think that's an it's
30:14
uncuttable. But it's also something that companies need to
30:17
work on because it's just not good right now. It's like,
30:21
actually, they need to cut what they're doing now and completely
30:24
redo their content strategy, if I'm being honest, you need to
30:27
stop completely what they're doing now and start over and maybe
30:30
even do weight less than they're doing now to make it really
30:32
good. Because what they're putting out now is just jump that
30:34
no one cares about what you said earlier. And you wrote a
30:37
great blog post on this on mudgirlmarketing.com about in your
30:41
top B2B marketing transfer 2043. And the number one thing is
30:44
humanize your B2B marketing. You know, chat sheet you can never
30:46
do is humanize your marketing. Because they're not making videos
30:50
of your customers faces and publishing them, right? And like
30:53
you can write an article on that. And again, that's not to say
30:56
that chat GPT and other type of AI things are not insanely
30:59
powerful and interesting and all that sort of stuff. But the
31:02
idea is like, they're not cranking out videos that humanize
31:05
your brand. It ain't happening.
31:07
Exactly. So the long form like blog post content with no
31:12
videos and no humanized images like AI can do that now, like
31:17
it's not going to stand out. And so yeah, you have to humanize
31:20
your content in ways that it actually is resonating with
31:23
people.
31:24
Yeah, and then the authenticity piece is really important, which
31:27
you also put in your blog. And I think that the hard thing that
31:30
people have an issue with is humanizing and authenticity to do
31:36
those consistently repeatable is really hard for people a lot of
31:39
times. Like, how do we maintain this authentic cadence when you
31:44
have to keep the cadence consistent? And that's that can be
31:47
really hard.
31:48
Yeah, well, especially for people that have been doing it this
31:50
old school way for so long, it's like they've been ingrained that
31:54
this is how you do it. Like, this is how you post content on
31:56
social media and things are changing and a rapid pace. And so
32:01
that's it's almost like they have to not relearn it, but they
32:03
have to start thinking differently. And so it is hard for
32:06
them, but it all comes back to leadership and what kind of
32:08
leaders do you have your organization that are pushing
32:10
authenticity and company culture and the values and all
32:14
those things. And if it's not a priority, then like, we can't
32:17
expect your marketing team to prioritize it in your
32:18
content.
32:19
Any sort of I don't know, case study or results or anything
32:22
like that that you've seen over the past couple years with
32:25
companies that have been able to do this really well and stuff.
32:28
You I know you can't share everything, but anything.
32:30
Yeah, I mean, when companies are doing this consistently, like
32:34
the companies we're working with, they're exceeding 120% plus
32:38
quota, quarter after quarter from their SDR teams and marketing
32:42
all is one. And they're just it works. Right. But the thing is
32:46
is marketing sales have to be aligned also. There's great case
32:50
studies, but these are from companies where they sales and
32:52
marketing teams were working together. If it's disjointed and
32:55
once doing something there isn't or they don't all agree on it
32:58
and they're not working together, those numbers aren't the
33:00
same. But then this stuff does work and it does take time. But
33:04
if you get everyone on the same page and leadership is
33:07
driving those initiatives and there they believe in it. And
33:10
everyone is ready to take action and actually stick with a
33:13
plan. It works every single time you will notice numbers
33:17
consistently go up conversion rates, everything, lower,
33:20
cost per click, cost per acquisition, all those things. But
33:23
it's a consistency piece. It's harder to do than what I'm
33:27
saying that it is, especially for teams that have been, again,
33:30
doing things their own way for so long, it's like a shift. And
33:33
so it's almost easier for newer companies, to be honest, or
33:36
companies that hired a bunch of new people starting maybe from
33:38
scratch than it is people that have had teams that have been
33:41
there for 25 plus years. Yeah, marketing team has been there
33:44
for 20 years and salespeople that are 20 year plus veterans,
33:48
it's going to be a hell of a lot harder to do that versus newer
33:51
people. But yeah, it is very powerful. When done, right?
33:55
Let's get to our next segment, the dustup, where we talk about
33:57
healthy tension of that's with your border shell seems your
33:59
competitor or anyone else. Do you have a memorable dustup in
34:03
your career? The most memorable and very beginning, it's
34:06
always the most memorable in the beginning. And why I got a
34:09
business insurance is I had a competitor mad at me because I
34:15
took his copywriter, which is a freelancer. So he tried to
34:19
sue me and wrote a letter from an attorney like threatening to
34:23
sue me because I used his copywriter like something so silly.
34:27
And that's when I learned about business insurance and attorneys
34:31
and all the things. So yeah, that was the most memorable, I
34:35
would say, only because it was in the beginning stages where I
34:37
didn't really know what it was like to be a business owner. I
34:39
was like, Oh, okay, noted, noted. All right, let's get to our
34:43
final segment. Quick hits. These are quick questions and quick
34:46
answers, just like how quickly qualified helps people generate
34:50
pipeline faster, go to qualified.com to learn more. How you can
34:55
tap into your greatest essay, your website to identify your most
34:58
valuable visitors and instantly start sales conversations.
35:01
Quick and easy. Just like these questions, go to qualified.com
35:05
to learn more. Mandy, are you ready? Let's do it. Number one,
35:11
what is a hidden talent or skill that's not on your resume?
35:14
I can create really yummy food from the most random things.
35:19
I'm pretty good cook. And if you have some random stuff in the
35:21
kitchen, I can whip up something pretty tasty, even though you
35:24
might think it's weird. I might need that because it's a good
35:27
one. Lunchtime right now. What about a favorite book or
35:30
podcast or TV show or something that you've enjoyed
35:32
recently? Yes, my friend, Richie Norton, his book
35:36
anti time management was a game changer and amazing. It's
35:40
basically about how to reclaim your time and completely
35:43
turning old school time management mindset on its head and
35:47
flipping it around to prioritize what's important in your life.
35:49
So highly recommend it anti time management. Do you have a
35:52
favorite non marketing hobby that maybe makes you indirectly
35:56
a better marketer? I just like to be outdoors a lot. So I'm
35:59
constantly outside. That's why I'm in Portugal right now in
36:03
Algarve and Southern Portugal because it's beautiful. So anytime
36:06
I live in Hawaii part time, so I'm just constantly hiking,
36:09
exploring, walking around, and it does make me better
36:11
marketer because I get a lot of good ideas when I'm not on a
36:15
device and I'm able to be outside in the beautiful sunlight.
36:19
And so that's, I would say that helps.
36:21
What would your best advice for a CMO or marketing leader be on
36:26
how to figure out their LinkedIn strategy?
36:31
Best advice, empower your people. That's my best advice. So get
36:37
everyone on the same page. First of all, you can't just do it.
36:40
Now say this is what's going to happen. It's a team effort. So
36:42
everyone needs to get on the same page, you need to empower
36:45
them and encourage them and give them the proper training and
36:48
tools and resources to do that. But you have to get all
36:52
customer facing team members involved and have meetings ahead
36:56
of time before even attempting these initiatives. So everyone
36:59
knows the importance of it, why they're doing it, and you're
37:02
almost pre selling your internal team ahead of time on why it's
37:06
important, then you give them the resources to actually do it.
37:09
So you have to set them up for success too. So there's a lot of
37:12
steps that need to be taken before anything is even actually
37:14
done on the LinkedIn platform.
37:17
I love it. Many anything we missed, any stuff that we didn't get
37:20
a chance to talk about?
37:21
No, I think we covered a lot. Yeah.
37:23
We did indeed. Well, for our listeners, you can go to
37:25
modgirlmarketing.com to learn more about Mod Girl and you can go
37:29
to luminetics.io as well. And we'll link those up in the show
37:32
notes. Many, it's been awesome having you on the show. Any
37:34
final thoughts, anything to plug?
37:35
Thanks so much for having me. I would just say anyone listening
37:37
I'm more than happy to connect with you on LinkedIn. Send me a
37:40
connection across and mention that you heard me here. And if
37:42
there's anything good to help you with your linked in
37:44
presence, I know and I'm happy to help. Sounds great. Thanks
37:47
again. Take care.
37:48
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