Ian Faison & Mandy McEwen

LinkedIn Strategies for Generating New Leads


Mandy McEwen, CEO and Founder of Mod Girl Marketing and Luminetics, shares valuable insights on how to optimize your LinkedIn profile and leverage the platform for generating new business leads.



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[MUSIC]

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Welcome to Demand Gen Visionaries.

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I'm Ian Vazan, CEO of Cast Mein Studios.

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And today I'm joined by a special guest, Manny.

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How are you?

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I'm good.

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How are you?

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I am doing great.

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I am super excited to chat with you today.

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Goodness gracious.

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We all need help with our LinkedIn branding, with our marketing,

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and every single marketer these days.

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And sales team needs help with that.

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Super fun episode.

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I'm really excited.

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Let's get into it.

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How did you start in marketing?

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Yeah, it was random.

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After college tried to get a real job like everyone else.

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And I did.

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I didn't try.

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I successfully got a job.

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And then realized I didn't like working for other people.

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And I wanted to do my own thing.

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So I googled how to make money online, like everyone else,

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and taught myself online marketing.

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I was an affiliate marketer for a while, SEO, blogging,

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et cetera, selling all sorts of things, dog treats, fitness

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books, 2007 era, the Wild West of Black Hat SEO,

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before social media was even a cool thing,

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or even a thing that you needed.

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And then decided that making money off of affiliate marketing

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wasn't really going to pay my bills.

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Let me put my job.

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So then I started offering small business owners

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help with their websites and SEO back in Kansas City, which

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is where I started my company originally.

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And then that grew into my agency, Mod Girl Marketing.

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Yes, so tell us a little bit about Mod Girl.

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Yeah.

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So Mod Girl is a social media consultancy.

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So we have been in business since 2010.

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And so now what we do is we provide strategy and training

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for teams on social media teams, short form video, primarily.

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So TikTok strategy, Instagram, YouTube,

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and then obviously LinkedIn.

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And so that's the Mod Girl side of things.

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And then we have another brand, Luminex, which

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is our LinkedIn training company.

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And so on that side of things, our main specialty

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is training sales and marketing teams

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on how to maximize the power of LinkedIn

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to land predictable meetings month after month,

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and obviously grow their personal brands

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and grow the company brands at the same time.

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So a lot of social media consulting and training

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all the way around, but LinkedIn is one of our main focuses.

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Yeah, and we'll get into a bunch of that today.

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But just off the top, how bad do you think people are at this?

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Because I feel like we're--

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Pretty bad.

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Yeah, we're pretty bad at this.

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Yeah, most people are not.

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Because they don't know any better.

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It's not their fault.

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It's not your fault.

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No one's ever really shown them why a--

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what's the point of spending my time and resources

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on having a good LinkedIn presence and profile?

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Why is it important?

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What's the opportunity?

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And be how the hell do you even do that in the first place?

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So people are just not educated on it.

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And it hasn't been a priority for so many companies.

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So I'm not surprised that here we

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are with so many struggle buses on LinkedIn.

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Totally.

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And especially with how many senior leaders

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at companies that we're also managing who are even worse

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than we are.

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Let's get to our first segment.

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The Trust Tree, where we go and feel honest and trusted

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and share those deepest, darkest demand

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and marketing secrets.

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I'm curious.

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Tell me a little bit more about the two customer

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bases that you serve.

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Yeah, so Luminetics primarily we

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are trying to get in front of-- it really depends.

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So CMOs.

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So a lot of times the budget comes from the marketing team.

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So we're training teams of SDRs and BDRs, primarily,

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with some marketers thrown in.

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And so it's mainly sales teams, but it's a demand-gen initiative.

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And so a lot of times it's coming out

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of the marketing budget.

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So we are getting in front of CMOs.

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Marketing directors, VPs of demand-gen, et cetera.

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And then also sales leaders.

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So sales enablement, VP of sales, and side sales, et cetera.

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So those are our main target focus, usually 10 or more sales

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people.

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VDRs are our sales.

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So we're looking at medium, small, medium-sized tech

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companies, primarily--

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SaaS, a lot of SaaS.

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But it's really across the board any B2B company

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that has an active target market on LinkedIn.

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That's who we can help.

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But they need to have a team of usually at least 10

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or so people to attend our customized training.

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And then on the Mod Girl side, it can really--

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it's a bigger kind of market there.

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For example, we have a luxury real estate firm

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in addition to some B2B firms.

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So basically, anyone who knows that they

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have a target audience on multiple social media channels,

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not just LinkedIn, and they want to capitalize

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on the power of short-form video,

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and they have the bandwidth to do it,

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they just don't know how exactly to do it.

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So they need strategic insights, help coaching,

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guiding along the way in order to capitalize

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on the short-form video.

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I would say movement, but it's really

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the way that everything's going now is video in general,

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but those short-form videos.

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So that's how it's our target market on the Mod Girl front.

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How do you think about your marketing strategy

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to acquire those two groups of customers?

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LinkedIn, obviously.

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LinkedIn star.

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Number one, channel, clearly.

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And I've been blogging and doing what we're--

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you and I are doing right now for years, right?

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So I have guests on multiple podcasts.

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I'm guesting in blogs and digital marketer and social media

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examiner, and I've spoke on stages,

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and I have a lot of SEO juice, too,

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from just putting out content for so long on my website

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and social media.

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So we get a lot of inbound traffic, too,

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just coming from all sources.

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But obviously, LinkedIn is our number one driver.

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And then also, we do some email as well.

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So some email outreach.

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And some LinkedIn ads, when we have promotions.

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So if I'm wanting to promote something,

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but the LinkedIn ads trick is I don't send people

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to a landing page or anything, I send them to my profile

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on LinkedIn.

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So we do LinkedIn ads from the company page,

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but then we had a sales kickoff offer, for example.

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So I was promoting-- this was late last year--

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to speak at sales kickoffs, either virtually or in person.

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And so I had a video of me in Hawaii

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just walking around talking about my offer.

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So we put the video on LinkedIn ads,

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and we just sent people to my profile.

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And we got super cheap cost per clicks.

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And so it was significantly cheaper

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than sending them to the landing page, for example,

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that we had for this offer.

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So when we do LinkedIn ads, we are

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strategic to make sure that it's super good in the most

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bang for our buck and making sure that it's

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attracting attention for the cheapest possible way,

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and then obviously driving people to my profile, too.

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So we're doing stuff like that, too,

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that's not your traditional throw up a landing page

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and pump some ad dollars behind it.

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All right, let's get to our next segment, the playbook.

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This is where we're going to spend the majority of our time

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today talking plays so you can open up that playbook,

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talk about the tactics that help you win,

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but not only just you, help your customers win, too.

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You play to win the game.

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Hello.

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You play to win the game.

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You don't play to just play it.

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Let's start first with LinkedIn, because I

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think that it's a part that people are messing up a lot.

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So why should LinkedIn be a core element of someone's strategy?

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And why the heck is this an uncutable budget item?

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Yes, solid question.

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First of all, it's the only B2B social media network

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in the world primarily focused on B2B.

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It has loads of decision makers.

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Four out of five decision makers are on LinkedIn.

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It is where the C-suite is going to consume information.

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It's literally where people go to keep up with their industry

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trends and to network.

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So if you are in B2B, your target market is on LinkedIn,

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and it's only getting bigger and bigger.

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It was already growing, but then COVID hit,

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and it just has taken off.

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So it's not going away, and it's only getting bigger.

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So if you're not on LinkedIn and you're in B2B,

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you're missing out on a massive opportunity,

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not to mention it's so unique in the fact

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that it's not like any other social media network.

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It literally is meant for networking, where Instagram,

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you're just throwing up beautiful pictures and videos

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and reels, you're not spending a ton of time

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actually building relationships on Instagram.

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That's not what it's for, right?

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Or LinkedIn, it is meant to build relationships.

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So it's the best place that you can possibly go to,

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before you pick up the phone, before you email people,

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to try to build that relationship ahead of time,

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engage with their content, et cetera.

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So that is why everyone needs to be there.

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- What are people doing wrong and how can they fix it?

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- Love this question.

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So first and foremost, the number one mistake,

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the 99% of LinkedIn users are making is their profile.

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So before you can do anything or achieve what you want to

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with a LinkedIn platform, your profile needs to be optimized

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and amazing.

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So it shouldn't be a glorified resume,

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you shouldn't just put your job title in your headline,

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you need to make sure everything's optimized

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and it almost acts like a mini sales page,

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like a mini landing page that pre-sales people ahead of time

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before they even talk to you.

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And so that's a mistake in Numero Uno

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that the majority of people are making

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and it usually starts with a headline.

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So instead of just putting your job title,

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put the value that you provide to people

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and maybe something that makes you stand out from the crowd

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and not just look like everyone else,

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especially salespeople.

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And like no one wants to talk to salespeople.

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So when I'm training salespeople, I'm like,

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don't put SDR, sales development wrap,

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and you don't put that.

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And you keep it at the end if you want, if you're a headline,

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but then you should never lead with the fact

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that you're a salesperson.

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And like, you're helping people, you're providing value.

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Yeah, that's sales, but you don't need to screen that

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right out of the gate.

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You know how many people are not gonna accept you

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just because of that alone,

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because that's what all the people see

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is your face and your headline right away

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till they click on your profile.

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So that's the mistake number one is the profile.

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- I don't feel like I need to do that because--

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- Yeah, it's a little different.

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- CEO of Coenee, and I definitely could do that

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and I've thought about it, but the difference between that

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and like an SDR, if you're like a--

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- Yes. - Whatever,

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Chief Marketing Officer or VP of Demand Gen

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or whatever it is.

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- Executive titles are a little bit different.

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Good point, I'm not gonna mention that, yes.

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- But if you're an SDR, yeah, exactly.

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And especially if you're doing like cold outreach

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or anything like that, it's just pretty--

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- So that's key number one.

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And then the second thing is they think that content

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is more important than networking.

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That's mistake number two.

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And so they're so caught up or worried or concerned

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about what to post and posting and trying to get views

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and stressing over that,

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that they neglect to build relationships in the platform.

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So when I'm training,

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teams, content is the last part of what I talk about always,

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right?

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Like you need to know how to actually profile,

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how to actually talk to people to not be a weirdo

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on LinkedIn, right?

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Like how to actually give people to respond to you.

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And then how to engage with people effectively

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to where you're actually getting responses

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and building relationships.

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Like you have to know all of that before you even attempt

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to start posting content consistently.

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And engage with people ahead of time,

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leverage sales navigator,

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I'm a huge sales navigator fan,

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I do a lot of sales navigator training.

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You can find people who are actively using LinkedIn,

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but you can use the spotlights feature,

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drill down on people who have posted on LinkedIn

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in the last 30 days, focus on them first.

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They're using LinkedIn obviously,

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find what they're posting about,

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engage with them, leave comments,

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act like a real human being,

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send them a custom connection or a cross mission.

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And there's so many things that people just don't take

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the extra step to do,

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and then they get caught up on the details

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that really don't matter,

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or they're just spamming people.

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And so instead of building relationships and engaging,

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they're just blasting out a bunch of annoying messages

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that no one is going to accept because they look spammy

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or in-mails, right?

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And so they're just not using it in the right capacity.

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- Yeah, my LinkedIn, I don't know how many requests

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I get today, probably 10 from people who write three paragraphs

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with like five different links in there.

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And I'm like, y'all are wild.

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Like this is crazy. - Does that work?

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- You are wild.

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- Like, just stop doing this.

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Like, no, I'm not gonna find time on your calendar.

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Because you send me five links in a LinkedIn message.

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And it's just, it's super presumptuous and weird.

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And I fundamentally believe like cold outreach

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should be very personalized.

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And I don't mean that in a buzzwordy way.

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I mean that like in a literal like this exact type of person

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has, I believe that you have this sort of burning need.

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And we've done research on your company specifically

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that you fit into the categories of XYZ.

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And like we do, that's how we do our cold outreach.

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But gosh, the spamming on LinkedIn stuff,

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it's just, it's almost wild. - You know, it's terrible.

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Yeah, I don't understand how that even works either.

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And that's the thing is that it gives everyone

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about taste in their mouth a lot of people because they're

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unlike, but the fact is when you do it right,

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you stand out because there's people that are half ass

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using it and there's people like that who are abusing it.

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And so when you actually do it right and you personalize

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something, even if that's something to do with business.

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Do you know how many times I've landed clients just because

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of something personal that they posted?

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Or, you know, where they worked at work or where they went

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to college, something like really random has nothing

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to do with business that I built relationships from

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just because it was a personal starting the conversation

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outreach message where they knew for a fact that I actually

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looked at their profile, you know?

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And so that alone, the majority of people just aren't taking

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the 30 seconds to go and look to see what can I mention

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in this message or even after the fact to ask the right

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questions just to your point of like, we've done our homework,

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right? Whether you're mentioning about the company

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or you're mentioning about the individual, you need to know

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that you've done your homework.

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The same goes for LinkedIn, the same goes for email, you know,

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phone, etc. So yes, that is, you know, a big issue that I think

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is slowly changing, but there's always going to be

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spammers, unfortunately.

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But that's okay. Like people, again, like that's a feature

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not a bug at this point. Like you said, every crappy spam piece

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that you get allows you to stand out that much better.

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Like we get all the time with our code outreach.

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Hey, I normally don't respond, but this is awesome.

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And yes, we'd love to take you up on that because we offer a

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lot of people at Caspian isn't an opportunity if they have a

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series to audit it because most people want like individual

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feedback on their stuff and people take you up on that

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because they're like, hey, yeah, for sure, you're going to do

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something for free for us and we're going to do it. And it's,

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we have a bunch of experts on our team that can actually do

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that. But anyways, to say that's an opportunity for you to

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stand out. And like you said, that's what you want to do.

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We're sitting here talking about it and it seems pretty basic,

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right? Like you and I are talking about this, but

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the fact of the matter is there's not a lot of people doing what

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you're doing with your outreach and what I'm talking about doing

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on LinkedIn. It seemed like that's what you need to do. But like,

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we're talking about it for a reason because there's just not

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that many people doing it, which is why I do what I do in

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training people. It's almost shocking, but there are way more

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people that are just clicking as many as they can and doing the

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messages that you're getting than there are taking the time to

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personalize it. And so that's a huge challenge that a lot of

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companies are facing right now.

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Yeah. So zooming out from a strategy perspective, how does

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this fit within? We have a bunch of CMOs who manage STR teams

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and outbound falls under them. So I'm curious, like, where does

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this fit within if you're managing a team of SDRs? How

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should you be doing LinkedIn outreach? What should you have

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your SDRs be doing?

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In the sequences, if you use outreach, sales loft, whatever

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platform that you use, everyone always where you're starting

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with email, a lot of times, phone, etc. And LinkedIn's either

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used for research beforehand or LinkedIn's like down the road.

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So what I'm helping teams come in is let's re shift this, let's

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change everyone's mindset about LinkedIn. And the step number

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one should always be LinkedIn always before you pick up the

15:04

form for email. Because then you can start to build that

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relationship ahead of time. So the step number one should

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actually be find people that are actively using it engage with

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them, engage their content like comment, and then come back

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send a connection request. And then from there, whatever needs

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to be done, if you need to actually email them if they're

15:21

not responding, whatever, I'm a big proponent, obviously still

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of leveraging email and phone, clearly. But LinkedIn, when you

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start with LinkedIn, it makes everything so much easier

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because then you have a point of reference that you can bring up

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on the phone in the email, you can mention LinkedIn. And so I'm

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like, LinkedIn shouldn't be an afterthought. And you shouldn't

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just be using sales now for research, it should be a major

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part of the outreach plan that y'all are having your SDRs run.

15:44

It needs, it should and most of them are just using sales

15:46

navigator for research. And that's it. They're not actually

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looking at the post that the prospects are posting, they're

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not paying attention to what the companies, the prospects, the

15:54

companies are posting, they're just doing the bare minimum. And so

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my thing is let's put a bigger emphasis on LinkedIn, let's have

16:00

it in the beginning of the sequence and not just a research

16:03

part or hey, if they didn't answer or didn't answer the email or

16:06

pick up the phone, then we'll go to LinkedIn. No, that should be

16:09

in the very beginning.

16:10

Is it? Hey, you should like comment 10 times before you send a

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code emote, you have over there data, is it just sort of?

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I say like one to three posts, it all depends, it depends on how

16:22

you comment, what the post is, you first is active, sometimes it

16:26

might just take one and you can do it that same day and they see

16:28

your comment and they respond and then you instantly start the

16:30

relationship other times it might take two to three. So there's no

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like magic rule, but there's definitely definitely not 10.

16:36

Like, I would say a couple would be good if they're posting

16:39

actively, but you don't want to be random and awkward and be like,

16:42

oh, there's a desperate from a post three months ago. So you

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also have to like, if it's a recent post, then yeah, go for it

16:49

within the last few weeks, but don't try to go back three months

16:51

ago and be like, oh, this was so fascinating. Talk to me now.

16:54

There's a fine line there and then not everyone posts content

16:57

clearly. But yeah, that's good rule of thumb is make sure it's

16:59

recent. And I would say if you can do two, awesome, you can do

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three. Cool.

17:03

I would almost disagree a little bit on the recency thing and

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just from this standpoint that because I have people hit me up

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all the time of like old podcast episodes and stuff like that,

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if you go back and actually listen to something that I've

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created from like years before, and then you're like, comment on

17:20

that. And my thing is, yeah, let's just say the average sea

17:25

level executive has been on like 1.7 podcasts. And the average

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like VP has been on like 0.8 or something like that, let's just

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say, or has spoken conferences or whatever it is. And you could

17:36

go find an episode where they've been on or some piece of like

17:39

a solidorship, whatever. And you go and post that to your

17:42

LinkedIn. Hey, I was listening, I was recently listening to an

17:45

old episode of a podcast with Jane Doe, who's now the CMO of

17:50

XYZ. And like this quote, I thought was really cool, whatever

17:55

like hashtag marketing hashtag whatever. Go do that shows.

17:59

That's go. 50 times more effort and initiative than the

18:04

other stuff. Go the extra one.

18:05

I agree. And I guess when I'm talking about old posts, if they

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posted a company update four months ago, do you know what I

18:12

mean? But the podcast works. I've but I've done that exactly what

18:15

you said. And it was so simple. Like, hey, just listen to your

18:18

podcast episode with first name last name. I loved what you said

18:21

about APC. That's it. Didn't say anything. Connect start of the

18:24

conversation. So that's an amazing way to get in front of

18:27

people. And hardly anyone is doing that, you know, and it's

18:30

everyone literally 99% of people if you sends them a message, then

18:34

they know that you listen to a podcast episode. They're going to

18:37

accept your connection or bust and they will most likely respond

18:40

to you. So people at times say like, Oh my gosh, I had the most

18:44

persistent SDR. And I finally booked a deal or I finally booked

18:49

a call with them just because they were really funny and clever

18:51

and creative. And that's great. But let's say you're like, if

18:54

you're a team, if like, maybe you're, I don't know, worried that

18:58

you don't have every single person has that skill set, that

19:01

sort of like it factor. If you all just get in and like their

19:04

stuff, especially if you go from LinkedIn to Twitter, where the

19:09

vast majority of these people, if they are posting have no

19:12

followers or likes, there's so many senior level executives that

19:17

have whatever 300 followers and their posts get five or six

19:21

likes, just get in there and start hitting that like button.

19:24

Like at least that adds value to them. Get their cloud up a

19:27

little bit. Whereas the opposite is I'm just going to keep spam

19:30

emailing you even worse phone call. Like I personally, I'm like,

19:34

I think we should never call anyone personally. That's just my

19:37

how I view things. And I'm totally okay with people doing how

19:41

things that they want. But I'm like, at least that adds value,

19:44

get those likes up totally in comments. Now the way that

19:46

comments work now that with LinkedIn's algorithm, like comments

19:49

help resurface it to new people. So like at least you're adding

19:54

value there. Well, I tell people you should be commenting at

19:57

least five times a day, meaning full comments, especially on

20:00

your prospects, because yeah, LinkedIn's rewarding commenting.

20:03

And I'm a fan only when you use the phone when you have something

20:07

to talk like mentioned like, Hey, I love saw your tweet, saw

20:10

your LinkedIn posts, not just randomly like that's how I like

20:13

using the phone. But I agree with you completely because they

20:16

are going to notice when you like their tweet when two other

20:19

people did. And we this is what my SDRs are doing. And like, we

20:22

just got a message to their day. One of my SDRs, I noticed you've

20:25

been liking a lot of our company posts like smart a week to her

20:29

and then started the dialogue with her and we have a conversation.

20:32

So this stuff works. It's just people don't take the time to do

20:36

it. And especially if you're using a tool like qualified, our

20:40

amazing sponsor, qualified signals when they're hitting the

20:43

website, they're engaging with stuff like things like that

20:46

where you know, you have even more things that your fingertips

20:49

here to be like, I know this person has done all these

20:52

different engagements, they come to the website and know what

20:54

pages they're going to I know all this stuff, you know all this

20:57

stuff about the person. If you get in front of them in meaningful

21:00

ways, that the next time they come to that site, if you can

21:03

figure out a way to drive them back to the site, hey, they're

21:05

back on the site. And now you can go engage with them.

21:08

Yeah, it is. I love that. Yeah, the marketing tech stack and with

21:13

the intent based data and everything when you mix these

21:15

tools that we're talking about, it's pure gold. So I'm glad you

21:19

mentioned that too.

21:19

Okay, any other pieces on the strategy part of if you are a

21:23

marketer that's managing an SDR team of like do's and don'ts.

21:26

Yeah, so everything I talked about obviously, which they need to

21:29

be trained on, but when it comes to the marketing side also with

21:32

a content, you just need to give your you need to have enough

21:34

content on the company page being posted like multiple times

21:37

a week every single day would be awesome. So that it's enough

21:39

content for not just content in general, but good content with

21:43

the different pillars, you got the educational value, the

21:46

customer behind the scenes, the culture, everything, all of it.

21:50

A great content strategy, but you need that for your sales

21:52

team because they need to be posting content. And the easiest

21:55

way for them to post content is to share the company content

21:57

with their own thoughts, whatever, two cents. That's the easiest

22:01

way for them to share it and or make sure that you have great

22:04

case studies and videos and blogs if you could give them a

22:06

repository of not only can you share this company content, but

22:09

here's access to this content that you're free to share at

22:11

any time on your LinkedIn profile. So just make it so easy for

22:14

your sales team or a tool, plenty of tool employee advocacy

22:18

tools that do this as well.

22:19

Tweet has a version of four enterprise where they could come in

22:22

and do all sorts of things and post schedule posts out.

22:25

LinkedIn lets you schedule posts. So it's there's so many ways

22:28

that marketing teams can empower their sales teams better with

22:31

content, but making sure they have good content to post.

22:34

I'd love to zoom in on this a little bit. And I'm curious what

22:36

you've seen with Luminex and the types of companies that you're

22:39

working with. What is the best types of content that those sales

22:42

teams are sharing?

22:43

Anything that is I say this all the time, but it's like humanizing

22:47

the brand, right? So anything like case studies, anything that

22:50

can like show the actual people that they're helping, they're

22:53

on video testimonials, case studies, and then also the team

22:56

members, right? So what really works in this is for any company,

23:00

but it's like when you have everyone together, or you have

23:03

an event or you're at the office behind the scenes, whatever it

23:06

is, but when you can take your people and spotlight them, which

23:09

is like where are the name come from came from anyway,

23:12

Luminex. That's where we're shining a spotlight on people

23:15

bringing light to your people. And that's what works well. But

23:18

it's a different type. So video video makes a lot of people

23:21

stand out. So a lot of SDRs that we work with are they're

23:25

demoing even their videos. So they're doing like loom videos

23:29

themselves and they're like demoing their platform real quick,

23:32

and they'll post that on LinkedIn. Or like, here's how to do

23:34

this with our platform. And then like little bite size videos,

23:37

which is amazing. And so those are working really well. And so

23:41

it's it really is like a lot of kind of new video and like

23:46

people put people in there. And of course, like how to's, but a

23:50

lot of marketing companies, they're not as great as the

23:53

LinkedIn influencers with those catchy text only valuable posts.

23:58

It's just not the same.

23:59

It's really hard. And no, we definitely were over indexed on

24:02

that stuff because you just don't know the craft that goes into

24:05

it. You don't know the following and you don't know all

24:07

that stuff. So you see those and you're like, yeah, I could

24:09

crank those out. And you're like, yeah, but it's a numbers game.

24:13

There's a bunch of stuff going on there. They're gonna see

24:15

personal anecdotes, people they've already done like you take

24:17

your LinkedIn, for example, where you're like, you have a

24:19

massive following that you spend years and years building up.

24:22

So it's like the SDR with 230 connections, like, yeah, them

24:27

posting. Yeah, about them. And that's why I'm like, I we can't

24:31

expect them to do that. We can't expect an SDR to even want to

24:35

be like that level on LinkedIn. And that's why like I'm all about

24:38

content curation. Let's curate the content the company already

24:41

has instead of trying to turn you into the next LinkedIn

24:44

influencer. That's cool. If you want to make your own content

24:46

before it, but you don't have to if you don't want to. Let's make

24:49

it super easy for you all to post content on LinkedIn

24:52

consistently that it literally only takes you like five minutes

24:54

a day to do because your company already has all this amazing

24:56

content. They're making it really easy for you to share.

24:58

So we do this a ton with our customers because we're creating

25:03

video series for them. And so what a bunch of the sales folks

25:08

love is when we give a get like you're gonna get like when you

25:12

get a video after this and you post it on social and then the

25:15

sales reps can go common and share that post from that person

25:20

that you really get a great engagement there because this

25:25

person has had multiple touches throughout the process coming

25:28

on the show and the prep call and interview and then their

25:31

PR team is going to share your PR teams going to share it. It's

25:33

going to share from the main accounts there. And then you

25:35

get that extra sales touch where they get to comment on it,

25:39

share from their account like, Oh, this was my favorite quote

25:42

from the episode. And then when they reach out back and just

25:44

hey, I loved seeing you on this. This part was really cool. By

25:48

the way, I know that you're not ready to buy yet because you

25:50

said April, but just wanted to say I miss you or something.

25:53

No, I'm glad you mentioned that too, because LinkedIn lives and

25:56

like this type of thing that you're talking about like anytime

25:58

that you're collaborating podcast, LinkedIn live, anything like

26:01

that where you can bring people in from the industry and do

26:04

exactly what you said is obviously working incredibly well

26:09

on LinkedIn for companies right now.

26:10

Yeah, when we had Melissa Rosenthal, who's the chief

26:14

creative officer at ClickUp on here, she was saying that she

26:18

made a she brought a great stat that LinkedIn restricts

26:21

traffic so that it's 80% user generated. And so using this

26:26

model of making your executives and the people and not even just

26:30

your executives with the people on your team, a core part of

26:33

your own strategy is so important. And if you think about

26:37

how SDRs play into that, let's say you're selling to developers

26:42

and your head of engineering is someone that you've been like

26:46

creating a bunch of content for if your SDRs are sharing her

26:51

content and you're selling to that demo, that is who they

26:57

actually want to hear from. So if you're amplifying and doing

27:01

that piece, you're going to see really good results. And like

27:04

again, you need sharp SDRs that sort of understand how this all

27:09

fits together and the content like co creating content with your

27:12

customers and prospects is one piece of this using your own

27:15

employees as influencers for lack of a better term is another

27:18

piece of this. And then their efforts is the final piece of

27:23

this that has to be all fit within that. And then you get

27:26

so many touches within a period of time. And like that's

27:31

really account based and really exciting. Yes, definitely.

27:36

Any other stuff that SDR teams could do better or SDRs could do

27:39

better? I would just say an emphasis on sales navigator

27:42

understanding how to maximize it because hardly anyone is using

27:45

it the way it should be used. They're mainly using it bare

27:47

minimum. Like they're not building out detailed lists, they're

27:50

not using the alerts function to every single day, log in and

27:53

see like what's been happening. And sales navigators amazing

27:56

because you can curate your entire feed. And you can do

27:59

everything from that main dashboard, you don't even need

28:01

LinkedIn.com or LinkedIn.com, you're like sorting through God

28:04

knows what sometimes you're like, what am I looking at? You know,

28:07

where on sales navigator, you're only going to see stuff from

28:09

people and companies on your lists. And then you can instantly

28:13

go through, okay, this prospect of working on you posted a

28:15

day, go like comment next, you know, just go down the list

28:18

right then and there. And it just saves so much time that you

28:21

have to do it, you have to build out these strategic lists, you

28:24

have to be paying attention. But most SDRs are just not

28:28

capitalizing the power of sales navigator at all. They're

28:31

barely even scratching the surface.

28:33

You're so right. And you just motivated me. Gosh, you're so

28:36

right. Because I never log into sales now. I never do it. And I

28:39

should. It's so silly. Yeah, that's a great point. It really is a

28:43

great point. It's such a huge part of the problem with SDRs. They

28:46

just don't have enough focus. And that's not always their fault.

28:50

But part of the thing that sales now does is it focuses you

28:53

you're so right. Wow. Yeah, great point.

28:56

Get after it. Okay, anything else on LinkedIn? I know we

29:01

covered a ton of ground there.

29:02

Yeah, I think there's a lot I can talk about this so far.

29:04

So long, right? Those are the good points or the important

29:07

points that people need to know. Yeah, it's super cool. And

29:10

obviously, we'll continue to follow along on luminatics in

29:13

that piece. Switching gears just a little bit towards some of

29:16

the other lessons from Mod Girl marketing and some of the

29:19

things that that you've done there that are slightly not quite

29:23

as tailor focused just to LinkedIn. Any things that you're

29:26

seeing from your perspective that are like best in class,

29:29

uncuttable budget items where people are seeing high ROI.

29:32

I would also say the strategic content. And I'm not talking

29:37

about the we're going to share white papers, right? I'm talking

29:41

about like good content because I feel like we're in a day and

29:45

age now where people expect that from companies. And if you

29:49

have a marketing team, then you need to be putting an

29:53

emphasis on it doesn't have to be all the time. But like you

29:55

need some decent videos, for example, like you have to keep up

30:00

with what's happening right now with the advancement of AI. I

30:03

mean, it's only getting crazier. And so if you're not putting an

30:07

emphasis on good quality content that stands out from the

30:11

crowd, that's a problem. And so I think that's an it's

30:14

uncuttable. But it's also something that companies need to

30:17

work on because it's just not good right now. It's like,

30:21

actually, they need to cut what they're doing now and completely

30:24

redo their content strategy, if I'm being honest, you need to

30:27

stop completely what they're doing now and start over and maybe

30:30

even do weight less than they're doing now to make it really

30:32

good. Because what they're putting out now is just jump that

30:34

no one cares about what you said earlier. And you wrote a

30:37

great blog post on this on mudgirlmarketing.com about in your

30:41

top B2B marketing transfer 2043. And the number one thing is

30:44

humanize your B2B marketing. You know, chat sheet you can never

30:46

do is humanize your marketing. Because they're not making videos

30:50

of your customers faces and publishing them, right? And like

30:53

you can write an article on that. And again, that's not to say

30:56

that chat GPT and other type of AI things are not insanely

30:59

powerful and interesting and all that sort of stuff. But the

31:02

idea is like, they're not cranking out videos that humanize

31:05

your brand. It ain't happening.

31:07

Exactly. So the long form like blog post content with no

31:12

videos and no humanized images like AI can do that now, like

31:17

it's not going to stand out. And so yeah, you have to humanize

31:20

your content in ways that it actually is resonating with

31:23

people.

31:24

Yeah, and then the authenticity piece is really important, which

31:27

you also put in your blog. And I think that the hard thing that

31:30

people have an issue with is humanizing and authenticity to do

31:36

those consistently repeatable is really hard for people a lot of

31:39

times. Like, how do we maintain this authentic cadence when you

31:44

have to keep the cadence consistent? And that's that can be

31:47

really hard.

31:48

Yeah, well, especially for people that have been doing it this

31:50

old school way for so long, it's like they've been ingrained that

31:54

this is how you do it. Like, this is how you post content on

31:56

social media and things are changing and a rapid pace. And so

32:01

that's it's almost like they have to not relearn it, but they

32:03

have to start thinking differently. And so it is hard for

32:06

them, but it all comes back to leadership and what kind of

32:08

leaders do you have your organization that are pushing

32:10

authenticity and company culture and the values and all

32:14

those things. And if it's not a priority, then like, we can't

32:17

expect your marketing team to prioritize it in your

32:18

content.

32:19

Any sort of I don't know, case study or results or anything

32:22

like that that you've seen over the past couple years with

32:25

companies that have been able to do this really well and stuff.

32:28

You I know you can't share everything, but anything.

32:30

Yeah, I mean, when companies are doing this consistently, like

32:34

the companies we're working with, they're exceeding 120% plus

32:38

quota, quarter after quarter from their SDR teams and marketing

32:42

all is one. And they're just it works. Right. But the thing is

32:46

is marketing sales have to be aligned also. There's great case

32:50

studies, but these are from companies where they sales and

32:52

marketing teams were working together. If it's disjointed and

32:55

once doing something there isn't or they don't all agree on it

32:58

and they're not working together, those numbers aren't the

33:00

same. But then this stuff does work and it does take time. But

33:04

if you get everyone on the same page and leadership is

33:07

driving those initiatives and there they believe in it. And

33:10

everyone is ready to take action and actually stick with a

33:13

plan. It works every single time you will notice numbers

33:17

consistently go up conversion rates, everything, lower,

33:20

cost per click, cost per acquisition, all those things. But

33:23

it's a consistency piece. It's harder to do than what I'm

33:27

saying that it is, especially for teams that have been, again,

33:30

doing things their own way for so long, it's like a shift. And

33:33

so it's almost easier for newer companies, to be honest, or

33:36

companies that hired a bunch of new people starting maybe from

33:38

scratch than it is people that have had teams that have been

33:41

there for 25 plus years. Yeah, marketing team has been there

33:44

for 20 years and salespeople that are 20 year plus veterans,

33:48

it's going to be a hell of a lot harder to do that versus newer

33:51

people. But yeah, it is very powerful. When done, right?

33:55

Let's get to our next segment, the dustup, where we talk about

33:57

healthy tension of that's with your border shell seems your

33:59

competitor or anyone else. Do you have a memorable dustup in

34:03

your career? The most memorable and very beginning, it's

34:06

always the most memorable in the beginning. And why I got a

34:09

business insurance is I had a competitor mad at me because I

34:15

took his copywriter, which is a freelancer. So he tried to

34:19

sue me and wrote a letter from an attorney like threatening to

34:23

sue me because I used his copywriter like something so silly.

34:27

And that's when I learned about business insurance and attorneys

34:31

and all the things. So yeah, that was the most memorable, I

34:35

would say, only because it was in the beginning stages where I

34:37

didn't really know what it was like to be a business owner. I

34:39

was like, Oh, okay, noted, noted. All right, let's get to our

34:43

final segment. Quick hits. These are quick questions and quick

34:46

answers, just like how quickly qualified helps people generate

34:50

pipeline faster, go to qualified.com to learn more. How you can

34:55

tap into your greatest essay, your website to identify your most

34:58

valuable visitors and instantly start sales conversations.

35:01

Quick and easy. Just like these questions, go to qualified.com

35:05

to learn more. Mandy, are you ready? Let's do it. Number one,

35:11

what is a hidden talent or skill that's not on your resume?

35:14

I can create really yummy food from the most random things.

35:19

I'm pretty good cook. And if you have some random stuff in the

35:21

kitchen, I can whip up something pretty tasty, even though you

35:24

might think it's weird. I might need that because it's a good

35:27

one. Lunchtime right now. What about a favorite book or

35:30

podcast or TV show or something that you've enjoyed

35:32

recently? Yes, my friend, Richie Norton, his book

35:36

anti time management was a game changer and amazing. It's

35:40

basically about how to reclaim your time and completely

35:43

turning old school time management mindset on its head and

35:47

flipping it around to prioritize what's important in your life.

35:49

So highly recommend it anti time management. Do you have a

35:52

favorite non marketing hobby that maybe makes you indirectly

35:56

a better marketer? I just like to be outdoors a lot. So I'm

35:59

constantly outside. That's why I'm in Portugal right now in

36:03

Algarve and Southern Portugal because it's beautiful. So anytime

36:06

I live in Hawaii part time, so I'm just constantly hiking,

36:09

exploring, walking around, and it does make me better

36:11

marketer because I get a lot of good ideas when I'm not on a

36:15

device and I'm able to be outside in the beautiful sunlight.

36:19

And so that's, I would say that helps.

36:21

What would your best advice for a CMO or marketing leader be on

36:26

how to figure out their LinkedIn strategy?

36:31

Best advice, empower your people. That's my best advice. So get

36:37

everyone on the same page. First of all, you can't just do it.

36:40

Now say this is what's going to happen. It's a team effort. So

36:42

everyone needs to get on the same page, you need to empower

36:45

them and encourage them and give them the proper training and

36:48

tools and resources to do that. But you have to get all

36:52

customer facing team members involved and have meetings ahead

36:56

of time before even attempting these initiatives. So everyone

36:59

knows the importance of it, why they're doing it, and you're

37:02

almost pre selling your internal team ahead of time on why it's

37:06

important, then you give them the resources to actually do it.

37:09

So you have to set them up for success too. So there's a lot of

37:12

steps that need to be taken before anything is even actually

37:14

done on the LinkedIn platform.

37:17

I love it. Many anything we missed, any stuff that we didn't get

37:20

a chance to talk about?

37:21

No, I think we covered a lot. Yeah.

37:23

We did indeed. Well, for our listeners, you can go to

37:25

modgirlmarketing.com to learn more about Mod Girl and you can go

37:29

to luminetics.io as well. And we'll link those up in the show

37:32

notes. Many, it's been awesome having you on the show. Any

37:34

final thoughts, anything to plug?

37:35

Thanks so much for having me. I would just say anyone listening

37:37

I'm more than happy to connect with you on LinkedIn. Send me a

37:40

connection across and mention that you heard me here. And if

37:42

there's anything good to help you with your linked in

37:44

presence, I know and I'm happy to help. Sounds great. Thanks

37:47

again. Take care.

37:48

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