Analisa Dominic, CMO at Opengear, wants you to be bold and daring in your marketing strategy.
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[MUSIC]
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Welcome to Pipeline Visionaries.
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I'm Ian Faiz on CEO of Caspian Studios.
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Today, we are joined by a special guest, Analisa.
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How are you?
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>> I'm good. How are you?
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>> I'm doing great.
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Excited to chat about Open Gear,
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excited to chat about marketing,
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a little bit about your background,
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your marketing strategy, and everything in between.
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Let's get into it.
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What was your very first job in marketing?
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>> My goodness. Without giving away the year,
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it was leading the marketing initiatives at IBM and upstate New York.
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I was responsible for Rochester, Buffalo, Syracuse,
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and Albany in terms of email events and things of that sort.
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Yeah, many, many years ago.
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>> Flash forward to today, what does it mean to be CMO of Open Gear?
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>> It means that I can help set strategy,
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I can help grow the team,
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and I can give them a permission to be bold and be daring,
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and it's okay to make mistakes.
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>> I love them. We're going to talk all about
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those experiments and mistakes and everything here coming up.
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Let's get to our first segment, The Trust Tree.
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This is where you go if you're honest and trusted,
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and you can share this deepest, darkest marketing secrets.
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Zoom it out. What does Open Gear do?
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>> Open Gear is a network resilience platform,
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and in layman's terms,
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we basically keep networks running at all times,
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in case of outages or first-day deployments and things of that sort.
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So we basically are a network outside of the production network,
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and then we allow engineers to use our network to go in and remediate,
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to set up, to work with a separate network that is,
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is of course connected and joined altogether,
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but it's basically in layman's terms what we do.
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>> Who are your customers?
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>> Oh my goodness. Over 75 percent of the Fortune 500 organizations use Open
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Gear.
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I'm really, really super proud of the logos that we have.
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We have as customers, and more importantly,
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we're proud of the fact that we have listened to those customers over the last
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two decades.
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So Open Gear is really built on division and the needs of our customers.
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It's all customer-led innovation.
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We're super excited to know that there were keeping many of those engineers
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from doing a truck role in the middle of the night,
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and many networks up and running.
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We're here like Silent Ninja or Silent Partner behind the scenes,
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which is cool, but then it makes my marketing job a little more difficult, but
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that's okay.
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>> What does that buying committee look like?
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Who actually buys the product?
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>> Our buyers are basically engineers.
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In some large organizations, CIOs, CTOs,
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but for the most part, we have found that our engineering community loves Open
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Gear.
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If they leave one job, go to a next and they don't have Open Gear,
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they're always bringing us in.
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So we've been very fortunate to have this customer base
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that until I went to Cisco Live this year, I'm in, and they're like, we love
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you, we love you, we love you.
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I mean, the customer case studies that we can get from our engineering group is
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amazing,
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and it's the first time I've been with an organization that has a customer that
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I can honestly say loves you.
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So it's mostly the engineering community.
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And occasionally, we do go upstream, we are looking to go upstream as we
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continue product evolution,
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but right now, it's the engineers, the network engineers.
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>> And what's your marketing strategy?
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>> My marketing strategy has always been to be a travel user.
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The marketing strategy itself consists of multiple components,
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everything from multiple campaigns to product marketing team to enabling the
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sales organization,
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to working with product to ensure that what they're developing is going out in
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a message.
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So it's a whole campaign of many different tactics.
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But at the end of the day, it's just to be disruptive and to ensure that we're
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providing Open Gear with as many leads
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in as much business as possible.
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I don't want to get into all the nitty gritty of it, but it's all the major
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marketing components wrapped up.
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So of course, we're looking at new technology and things, and we'll probably
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get into that.
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But that's it.
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I could bring up the slideshow or the PowerPoint if you want to see it.
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>> I might hold you to that.
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If you're going to offer it, if you're going to offer it, let me see.
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And how is your marketing world structured?
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And how is the company structured to go get those accounts?
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How does marketing and sales play with each other there?
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>> So marketing and sales are basically one team.
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And maybe we should start by my background.
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I sold.
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I carried a bag.
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I did product development.
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So I'm not a typical marketing person that has grown up in marketing.
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And I'm a proponent of supporting and providing the sales organizations with
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the tools they need to be successful.
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Because I was, I've lived that.
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I've breathed it.
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I know what that's like.
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Within Open Gear, I had up marketing.
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We have a sales vice president in the US.
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We have a sales vice president in Amia.
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We have a sales vice president in APAC.
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I won marketing globally.
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We all report to the president.
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So we sit on the same team.
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We have basically the same KPIs, the same numbers to meet.
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And then within my organization, I've delineated the marketing organization.
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I've got products, product marketing as a focus.
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I've got the digital components as a focus.
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I've got the analytics to separate stream of work.
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I've got events and web cams and webinars and podcasts and the whole nine yards
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separated.
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So I have found that by keeping those in those stovepipes, that's been the most
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effective.
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Obviously, we're talking daily.
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And the organization is small enough that we all know what each other is
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working on.
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But that's the way I have it organized.
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And I should say, I've got a person in Amia.
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I've got somebody in APAC.
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And they're basically running the country right now.
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And then we also have an individual who's running our channel.
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Channels are the biggest form of distribution for Open Gear.
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Yeah, can you go into that a little bit into the channel approach now?
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That's a little different.
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Yeah.
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So all products are manufactured, assembled in the United States.
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We sell through our channel, our distribution model.
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We do have large strategic accounts that buy directly from Open Gear, but most
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of them
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are going through a channel organization.
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So therefore, we have a separate marketing team that's dedicated to channels
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who are
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running those channel marketing activities.
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And then we have a team dedicated to the Open Gear.
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It's more about branding and lead and gen awareness and stuff of that sort.
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So two separate groups all coming into one point.
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And we've been hugely successful.
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I mean, the CEO has grown this business by gangbusters the last 10 years he's
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been here.
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And it's working well.
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Obviously, the channel will always want more resource and the marketing group
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will always
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want more resource.
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But it's being able to manage through that and to ensure that we're doing the
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best and
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most effective thing for the business.
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Yeah.
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And you have thoughts on just strategy generally or things I know that.
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I think from a strategy perspective, understanding your audience and what exc
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ites them, what keeps
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them up at night, understanding where they're spending their time, you know,
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walking into
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Open Gear two years ago is really interesting for me because I was more
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accustomed to dealing
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with that C-suites and not so accustomed to dealing with the engineering teams.
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And I can remember when I was new, my boss kept saying, I don't really say
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these guys
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aren't going to be doing this, right?
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So it's really being able to understand the buying persona then creating the
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strategy.
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Because if you think you understand the buying persona and you create a
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strategy, it doesn't
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matter how good the strategy is.
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If you're not speaking to them in the right way and the right times and pulling
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all those
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levers, you're never going to be successful.
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So I think there when you set strategies, it's also important to have that
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alignment
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with sales organization.
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But what's important to you?
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What are you trying to hit?
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What are your target customers?
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Who are you, you know, who are going to be making those decisions, et cetera,
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et cetera.
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So it's not just a marketing strategy.
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It's a business strategy.
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Yeah, couldn't agree more.
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I mean, I think that that's probably one of the biggest mistakes that people
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make is trying
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to do, you know, roll out the play that worked at the last company and it's a
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totally different
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type of buyer, you know, this person doesn't like to go to events or this
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person loves
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to go to events or this person hates webinars and this type of person loves web
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inars or,
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you know, a third of the people really like webinars, but a third of them, you
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know, don't
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like that sort of thing at all or, you know, like whatever that thing is, you
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have to,
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you know, figure it out who they want to talk to, how they want to talk to them
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when they're
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buying cycles are.
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Like the more that you understand all of those things, you can, you know, craft
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a strategy
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in all of those tactics.
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Absolutely.
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You don't know it then, you know, and I'm curious, like, to you coming into the
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organization,
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having to learn all that stuff, were there things that perhaps the organization
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didn't
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know about themselves that you sort of uncovered in that, you know, quote un
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quote diligence
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process?
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Wow, that's a really good question.
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I think the organization needed to learn that it was okay to break.
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Mm hmm.
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Right.
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Because my boss is not necessarily a humble person, but he has been so
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successful without
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being allowed and bold in terms of, like, in your face.
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So I think that they had to learn that it's okay to break.
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We are open gear.
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We are in 75% of the Fortune 500.
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Hello.
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Do you know what that means?
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Like, the value of that, we keep Facebook and Apple and Microsoft and Google.
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I mean, like, I could just, I could spit out all these logos that everybody
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would know.
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They were never accustomed to bragging publicly, right?
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Well, maybe we'll brag in a boardroom, but bragging publicly and sharing this
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information
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and making people aware and comfortable with the technology, knowing that, yes,
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we're relatively
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a small organization, but, oh my God, our customer base is, it's something that
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any Fortune
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100 would want.
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So that's, I had to get, I got, I had to get them comfortable with that.
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It's a really interesting point.
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And I'd say it also is a pretty common one when it comes to like, you know,
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product people.
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It's a sort of different type of a message where, you know, people are very
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much like
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the product stands out on its own.
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Why do we need to brag about it?
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Why do we need case studies?
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Why do we need testimonials?
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Why do we need all this stuff?
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Like, they're just going to see that it's better than everything else, right?
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And it's like, well, there needs to be a story there so that it actually, you
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know, breaks
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through the noise.
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Otherwise, it's just all kind of features and benefits and lost in translation.
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And not only that, then why did you hire me?
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Right.
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You're not even like at the end of the day, like, seriously, why did you hire
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me?
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If you're not going to listen to me and appreciate what I'm telling you, which
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they do now,
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obviously things always have to prove yourself.
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There's always a point of that within a new organization.
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But if these companies just want to stay doing what they're doing, okay, you
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more power to
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you, but you're bringing someone in to be a disruptor, then let me disrupt.
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I love that.
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Okay, let's get to the playbook.
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This is where you open up that playbook and talk about the tactics that help
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you win.
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What are your three channels or tactics that are your uncuttable budget items?
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Email.
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I think email has such a great ROI in terms of reach, in terms of click-through
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s, in terms
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of quick and easy and quick and dirty.
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Emails to prospects, emails to customers.
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I think that is completely something that we couldn't live without.
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I think that there are a couple of events that I could not live without,
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specifically
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the one we were just at, where there was a whole community of engineers.
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I think that's important.
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I think social media is important as well because we're able to reach people we
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haven't
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been talking to.
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Those are three pieces that I could not put out of my budget and that people
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can disagree
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with me, but I have found those to be the most effective.
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Zoomed on the events piece, engineers, obviously, always a tricky group to sell
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to.
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Yeah, fun, actually.
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I can't really tell how fun they could be.
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Literally did not know because we all think of engineers as these geeky guys
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that are
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sitting behind their computers.
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No, they are fun and crazy and I love them and I'm grateful for them.
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It's like kindred spirits, actually.
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I think that we all bring our work self to work and it's hard to bring the rest
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of you
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to work, but you can to an event.
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You can let your hair down a little bit and it's super important to create
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those watering
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holes that they can do that.
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If you're the one who provided the drinks, that's an advantageous place to be.
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Sometimes it is that simple.
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Just space for them to congregate and serve the food and drinks.
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I had Darth Vader in the booth.
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You had Darth Vader in the booth?
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That's pretty good.
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Where you got Darth Vader in the booth?
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Here's the interesting thing over the years.
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When you see stuff on paper and you're like, "Yeah, and we're going to have
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these."
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I mean, I can talk to you about this whole entire campaign we did for the Cisco
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Live
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event, but when it comes down to on paper, you're like, "Oh, and Darth Vader
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will be
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in the booth."
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People are looking at you like, "You're crazy."
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I'm like, "No, trust me.
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This is going to work.
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I'm going to have Darth Vader walk around the entire event space with a big
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sign that
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says, "Join Open Gear at ooh7712."
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They're like, "I only said, what is this going to do for you?"
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Well, if Darth Vader is standing in my booth and I know that 80% of the
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attendees love
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Darth Vader or love Star Wars or love any one of those sci-fi action films,
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which people
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in research will tell you they do, and he's standing in front of an Open Gear
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sign while
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I take a picture.
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Do you know how far Open Gear is going to go?
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You can't cut Open Gear out of the headshot because you'll be cutting Darth
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Vader's head
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off.
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They're like, "So you intentionally put Darth Vader in front of an Open Gear
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sign?"
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I'm like, "Yes, people.
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Yes, you do."
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So it's being like, you just have to, for me, my whole entire life was being, "
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I'm different.
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I'm different."
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And I own it and I love it and it's a fact.
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And I can't do just plain.
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If we're going to do something, let's try something new.
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Let's do something exciting.
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So I think that being disruptive and even if you make a mistake and you learn,
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life is
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a series of mistakes.
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It's what and how we learn from them and what we do about them that make us
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good humans.
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So yeah, we're having Darth Vader in the books.
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And it's the same thing back at IBM back in the early, early 90s.
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When I sent an invitation by mail, I sent out, not in wait, hot pink.
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Hot pink came in the mail for a product invitation, product launch, who had the
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highest attendees.
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Hot pink.
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Hot pink.
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Hot pinked it, right?
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We just bend some things and try new things.
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Guys, just don't be afraid.
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I think that the Darth Vader pieces is really important.
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And especially when you're working with companies, as many of us are at times,
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where they've
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been doing things the same way for a long time, or maybe they did something
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years ago
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that was cool.
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And maybe there's, no, we've just been sort of trotting out the same old, same
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old that
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you know, creativity is free.
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It's so important to brainstorm and to figure out those sort of things that are
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going to
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stand out.
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You know, that's like people talk about swag, like swag always works.
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If you have good swag, it always works.
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Ask me what I did.
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What'd you do?
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Since Christmas, I had this design in my head with the back printing.
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You know how the labels are doing that back printing on T-shirts now?
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So I'm like, I'm doing one of those with engineers and open gear in the back.
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And the material is going to be soft enough for an engineer's wife or
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girlfriend to wear
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to bed.
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Yes.
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That was my goal when I, at one of my vendors, set me 15 different shirts.
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And I'm like feeling all of them over Christmas.
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And I have all the kids like blind tests, feeling all the fabric because it's
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important.
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The feel was just as important as the visual, which is just as important as how
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you're giving
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it, how it's going to live and breathe and what it's going to be doing once it
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leaves
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your booth.
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Swag works.
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I had networks need open gear on the front of it and lines out the door like
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crazy.
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It was awesome.
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I mean, but that's not the create.
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I've given away teddy bears with T-shirts that have been so, so successful.
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You would never think at a CTO convention that they would line up for a teddy
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bear.
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Well, let me tell you people, they love the teddy bear.
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It's either going to their wife, their grandkids or their dog.
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But it's so funny because if you were to sit there and say, I'm going to cut my
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, whatever,
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meta ad spend or Google ads by X amount of dollars, we're going to buy teddy
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bears with
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that, people would think you're crazy.
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Like your CFO is going to think you're crazy.
22:04
It's like, oh, the thing that we can track dollar to dollar, whether or not
22:08
that's going
22:08
to drive one point three five X incremental revenue, blah, blah, blah, blah,
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blah versus
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you're buying teddy bears.
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Like that is the marketers plate, right?
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Is to try to convince them to like try to figure out a way to show them that
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the teddy
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bear that, hey, there's people lined up a hundred people deep to get these
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stupid teddy
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bears in our booth.
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You know, how many people are they lining up to click on our ads?
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No.
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I have had so many conversations over my career with business people that it
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finally got to
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the point with me with then have they looked me in the eyes and go, I shouldn't
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have doubted
22:51
you, right?
22:55
But it took a lot of battles and a lot of convincing to get to, you know, where
23:03
I am
23:04
today.
23:05
I mean, my boss, my president would probably freak out, but at the same time
23:13
and even through
23:14
even being on the ground with me through Cisco live this year, he goes, okay, I
23:19
'm starting
23:20
to board the honestly sick crazy train.
23:23
Good.
23:24
Welcome aboard, right?
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Like welcome aboard.
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But you know what, Gary, we got two times more leads this year than we did pre-
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COVID.
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Our email performed three time, thank you email performed three times better
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than any
23:44
other email did.
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Our click through rate was three times higher.
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I mean, so you have to have crazy, but you got to be able to back it up was, I
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guess,
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the point I was trying to get to, right?
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Like, it's not crazy, but different.
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He does call it the crazy train and my husband before coming in here goes,
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please don't tell
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people you're crazy.
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He was, he was just telling you, you know, you think outside of the box and
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like, okay,
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I think outside of the box.
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But, you know, at the end of the day, you still have to prove, prove your worth
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, prove
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the value, prove the ROI.
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Nothing goes on Chet.
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You know, so just, just be mindful of that, right?
24:25
You know, the vast majority of innovation comes from, you know, somewhere out
24:30
of left
24:30
field, right?
24:31
And I think that with marketing, you are trying to zig one other zag.
24:36
You're trying to think of things that is not the status quo.
24:38
You're trying to do things where your competitors can't, you're trying to be
24:45
where they aren't,
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but you're also trying to be where they are and be differentiated.
24:49
Like, that's a pretty tough remit.
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So, you know, like, you know, what's the ad here to the crazy ones?
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Yeah, please, let's drink to that.
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I'm serious.
24:59
So, I'm curious, what, what is it about your emails that's working?
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Is it, is it that you change the actual emails or is it that, you know, this h
25:08
alo effect
25:09
of the other things that you're doing is the halo effect in this instance,
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right?
25:14
It was the halo effect of this campaign, culminating in three different social
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media
25:20
influencers and their reach.
25:23
During social journalism on the ground video, professional video person, camera
25:29
video, all
25:31
of the social components, the LinkedIn posts and videos.
25:35
So it was, it was like the perfect storm.
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And they were people that were generally interested.
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And then we changed up the email format and I included video in it specifically
25:46
because
25:46
they open gear had a couple of years ago done an A/B testing on it and didn't
25:51
find it to
25:52
be of any value.
25:53
And I'm like, no, no, no, no, no, no, no, we're coming off of Cisco.
25:56
We're going to have all this great footage.
25:59
We're including that in this email and it literally was, was really effective.
26:04
So I don't think my next email I send out will have 30% open rate, but I hope
26:11
it does,
26:12
you know.
26:13
But that's what a campaign that's the value of a campaign.
26:18
That's, that's all the triggers that you pull that lead up to and create such
26:23
stronger
26:24
outcomes.
26:25
Yeah.
26:26
Do you feel like it's all just a bit more connected and cohesive than it had
26:33
been in
26:34
the past?
26:35
I think I always strive to be cohesive.
26:38
I mean, just say that is that's the nice way of putting it.
26:43
So, you know, even every header, every line, every character has to look and
26:50
feel the same.
26:51
Right.
26:52
So yeah.
26:55
Can I say I love the, you know, networks need open gear, I think is a, is a
27:03
great tagline.
27:05
But I love the subhead of first day, worst day, every day.
27:09
That's great.
27:10
That's such good copy.
27:12
Thank you.
27:13
Thank you.
27:14
My marketing director is phenomenal.
27:17
And he comes from an agency and he's, he's, he's awesome.
27:26
And I'm going to make it really, it's really copywriting.
27:29
It is very, very, yes.
27:31
Yeah.
27:32
Well, and the thing I like about it, because I have to brag on it a little bit
27:35
because
27:36
we're here and we invited you on the show.
27:40
But so I love networks need open gear because it drives that, that sense of
27:47
value.
27:48
Um, what's up?
27:50
Value.
27:51
Yeah, the value and an urgency, which is, which is cool.
27:57
But then having first day, worst day, every day is something that it gives you
28:05
that, that
28:06
sort of, uh, into the mind of the engineer who thinks about day one, they
28:14
always think
28:15
about day one, they always think about the worst day.
28:17
Uh, you know, the catastrophic things.
28:20
And then that just day in and day out.
28:22
No, I mean, obviously it's a network resilience product.
28:24
So day in and day out, am I going to have that piece of mind?
28:27
Am I going to have that?
28:28
Well, not only day in and day out, you can use it for testing.
28:31
You can use it for, for other things.
28:34
It doesn't have to just sit there, right?
28:37
Right.
28:38
It's not just disaster recovery.
28:41
It's not just when your network goes down.
28:44
I mean, I mean, you're investing in a network, a separate network from the
28:50
production network.
28:52
Use it.
28:53
Right?
28:54
I mean, I could have hit him over the hat and go, Hey, don't let it sit there.
28:59
Just, you know, use it.
29:00
But yeah.
29:02
And then of course there's applications for agent stands, but I have a great
29:07
team and
29:08
what I really love about my team is enabling them to be bold and to be
29:14
different.
29:16
And even though my marketing director has the agency experience, he's always
29:22
saying to
29:22
me, um, I only so think we should do this, you know, so he is over here.
29:27
I'm over here and somewhere in, you know, in the middle is, is where we come to
29:31
So I think it's really important to have a team that's around you that, um,
29:37
enables
29:38
you and keeps you grounded at the same time.
29:41
Right?
29:42
So it's, it's all about the individuality and the strength of the team being
29:46
dynamic and
29:47
unique and not looking, feeling the same.
29:51
Like it's, it's, it's important for us to always make sure those teams are, are
29:57
different.
29:59
Yeah.
30:00
So it reminds me of our amazing sponsor qualified, um, but not that this is a
30:05
library that comes
30:06
later.
30:07
Um, but it reminds me when I first talked to the CEO of qualified, um, Craig,
30:12
who's amazing.
30:14
And he was talking about just like this simple positioning of, um, Hey, imagine
30:21
if the CEO
30:22
of your biggest prospect showed up on your website.
30:26
What would happen?
30:27
I'm like, I don't know.
30:32
Someone is not trying to buy or someone who is screaming out lead or someone
30:37
who is the
30:38
CEO, the biggest VIP ever, compare that to when you're, if that same CEO walked
30:44
into
30:44
the front door of your building, people would be like jumping up, they'd offer
30:48
her, you
30:48
know, a drink, they'd get all that sort of stuff.
30:51
And there's something so simple about sort of the like always on idea of, you
30:59
know, like
30:59
first time someone comes to your website, you know, the worst day for your
31:03
website, you
31:04
know, every day.
31:05
And anyways, it made me think of, of qualified.
31:07
Yeah.
31:08
Remember that conversation.
31:09
I just wrote an article on marketing being impacted by data outages, right?
31:15
So it impacts all of us.
31:19
It's not just the engineers.
31:22
But imagine we just did a study.
31:25
It's thousands of dollars for one minute, thousands and thousands of dollars
31:29
for one
31:30
minute of an outage.
31:31
Oh, I mean, I mean, if you're a D to C company, like, look out, I mean, yeah,
31:39
it's, it's
31:39
crazy. So it's, it's important that, you know, you, you do something about it.
31:47
Yeah.
31:48
What's one thing that you might not be investing in as much going forward?
31:52
No, it's a marketing person that.
31:54
How about my shoes?
31:55
Can I say that my shoes?
31:56
Yeah, you can tell.
31:58
I know where I want to spend more money.
32:00
Yeah.
32:01
Well, tell me that then.
32:02
Oh, well, I want to spend more money in partnerships.
32:08
So all of the activity associated with that, I want to spend more money with
32:13
the analysts.
32:16
I want to spend more money in creating more video, definitely more video
32:20
contents.
32:24
I want, I think I'm going to keep my Google spend where it is because I jacked
32:29
all of that
32:30
up this year, a good 20%.
32:35
And I want to spend more money in a couple more larger, you know, engineering
32:39
focused
32:40
events and what those are right now, I don't know.
32:44
But if we walked away from Cisco Live with double the amount of leads pre-COVID
32:51
and I've
32:51
had five demo requests since that, which has only been like four business days.
32:59
But ROI is pretty, pretty well set.
33:03
I think that I'd also do more, like to do more thought leadership.
33:07
Now, I know that the engineering guys are our predominant audience, but I think
33:12
that
33:13
we need to be talking up market.
33:17
We need to be bragging about having 75% of the Fortune 500 rate.
33:22
Oh, yeah.
33:23
It's that kind of stuff through those triggers I just said, I think will help.
33:30
And of course, we're going to keep doing what we're doing because it's been
33:35
successful with some tweaks.
33:36
But, you know, that's what I'd like to do.
33:40
Love it.
33:41
How do you view your website?
33:45
That's on the list.
33:47
That is one of my bigger spends over the next 18 months.
33:54
I think that the chat function needs to be improved.
33:59
I think some of the other components could use some spruzing up.
34:04
And I think that there's some technology gotches with the current platform that
34:10
need to be
34:10
addressed.
34:12
So that is definitely something on the list.
34:14
And then that over to mobile kind of funky for me.
34:20
So it's the big number one spend for the team over the next 18 months.
34:27
Cool.
34:28
Okay, let's get to our next segment.
34:29
The dust up, we talk about healthy tension, whether that's with your ward, your
34:32
sales
34:32
team, your competitor, or anyone else.
34:35
On a list, have you had a memorable dust up in your career?
34:40
When I think of dust up, I think of one of those aha moments, or those moments
34:45
you look
34:46
back on and you go and you I was right kind of thing.
34:51
So you know how we've been talking about when I come to the table and I'm
34:55
definitely
34:56
not, you know, I definitely approach things differently.
35:01
So back in the day when I was the product owner, you know, because I've had
35:07
products,
35:07
development, products, management experience, I was the owner of a brand new MV
35:14
&O.
35:16
We were producing a product to sell into the Hispanic market.
35:22
And I did tons of research, understood what I, the best I could the culture,
35:30
had Hispanic
35:32
people on my team, looked at all of the different triggers and did all of the
35:38
math on which
35:40
rate plan are we going to do?
35:42
A or B.
35:45
And I knew in my heart that B was the one we needed to do.
35:50
So I stood before CFO, you know, and all the other folks on the leadership team
35:57
at the
35:57
time and said, okay, these are our two choices.
36:02
Let me tell you a choice.
36:03
I think we should do, you know, and presented the presented B, explained why.
36:11
And those son of a guns chose A. Long story short, within 13 months, we were
36:22
closing the
36:23
doors.
36:24
Right.
36:25
So then fast forward, a few years later, we all get together for dinner.
36:34
And the CFO puts his arm around me and goes, I should have listened to you.
36:41
And I look at him, I'm like, Uncle Lou, oh my God, yes, you should have.
36:46
He goes, I should have listened to you.
36:48
And he goes, I hope you learn a valuable lesson.
36:50
I'm like, yeah, I'm always right.
36:51
And he's like, no, that's not it.
36:54
You know, he's, and he explained to me, you know, how to ensure that I'm always
37:00
bringing
37:00
the most data I can.
37:03
And the story behind it is you know, we were mentioning before we started
37:06
recording stories
37:07
are the best stories are what we learned from.
37:11
It was nice to hear him say I was right.
37:14
It was sad to hear him say I was right because I didn't want to see us bold.
37:20
But it was a big lesson for me.
37:21
And you know your rights, get the supporting data, which I thought I had all of
37:27
it and
37:27
really fight for it.
37:28
And so that was, that was a dust off a home moment for me and my career, one of
37:34
many,
37:34
but I figured I'd share that one.
37:36
Love it.
37:37
Okay, let's get to our final segment here.
37:40
Quick hits.
37:41
These are quick questions and quick answers, just like how quickly qualified.
37:46
com helps
37:46
companies generate pipeline happen to your greatest essay, your website to
37:50
identify your
37:51
most valuable visitors and instantly, and I mean instantly, start sales
37:56
conversations
37:57
right there on your website.
37:59
Quick and easy.
38:00
Just like these questions, go to qualified.com to learn more.
38:05
They're our best friends in the whole world.
38:07
Go to qualified, check them out, do a demo, go check out the product pipeline
38:12
clouds here
38:12
to stay it's here forever.
38:14
Go to qualified.com on Elisa.
38:17
Quick hits.
38:18
Are you ready?
38:20
I think nobody's ever truly ready for quick hits.
38:27
Number one, what's a hidden talent or passion or skill that's not on your
38:33
resume?
38:34
I'm a Ricky master.
38:35
A what?
38:36
Yeah, I'm a Ricky master.
38:38
What is that?
38:39
You're going to have to Google that.
38:41
It's a hands on healing, breaking card, the IKE.
38:47
Do you imagine me putting that on my resume?
38:50
Come on.
38:51
Yeah, wait, are you sure it isn't on your resume?
38:54
It's not.
38:55
It should be though, right?
38:57
Energy healing technique.
38:59
All right.
39:00
You can go.
39:01
Yeah.
39:02
That is poster.
39:03
I learned something new today.
39:05
You're a fan.
39:08
A favorite book, podcast or TV show that you'd recommend.
39:14
Ted Lasso.
39:15
Love it.
39:16
Love, love, love.
39:18
Although I was so disappointed with the last season.
39:23
Don't know spoilers.
39:26
I'm not.
39:27
I'm not quite finished.
39:28
Okay.
39:29
Okay.
39:30
Call me when you were done.
39:31
Right.
39:32
That's right.
39:33
Yeah, it's great.
39:35
Do you have a favorite non-marketing hobby that maybe indirectly makes you a
39:39
better
39:39
marketer?
39:40
I love gardening.
39:42
Mm.
39:43
Yeah.
39:45
I love the garden.
39:46
I have, I think, like 53 house plants.
39:50
And then, you know, during spring, summer and fall, all the outdoor gardening.
39:56
I love gardening.
40:00
What advice would you give to a first time CMO who's trying to figure out their
40:03
marketing
40:04
strategy?
40:05
That'd be bold.
40:07
It'd be different.
40:09
And interestingly enough, you're not going to solve everything.
40:15
So we all walk in going, "We're going to solve, you know, world hunger."
40:20
You know, actually, you're not.
40:24
And I think that you also need to be a partner with the rest of the
40:30
organization.
40:32
So be a partner with the sales organization.
40:35
Be a partner with the product organization.
40:38
Be a partner with the engineering group.
40:40
You know, that will help you determine where best to set strategy.
40:49
I guess you will know everything, but it's also good to know what they know and
40:53
what
40:53
they're doing.
40:54
So partner with the rest of the organization.
40:57
Analisa, it's been absolutely wonderful having you on the show.
41:02
For our listeners, you can go to OpenGear.com to learn about them.
41:05
Go give your engineer a nudge.
41:07
If you're in that 25% of the Fortune 500 that don't use OpenGear, what are you
41:13
doing?
41:13
That's my question for you.
41:15
Fix yourselves and make sure your engineers are up on the latest OpenGear.
41:21
Greatest.
41:22
Analisa, any final thoughts?
41:23
Anything to plug?
41:24
I'm not going to know shameless plugging other than I hit a great time.
41:29
Thank you for everything.
41:31
And good luck to everybody out there.
41:33
And maybe we can do this again.
41:35
Indeed.
41:36
Thanks again and take care.
41:37
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